Job Summary
We are seeking a professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for guests and holiday home owners, providing excellent customer service and ensuring smooth daily operations. This role offers an opportunity to utilise your administrative skills within a dynamic office environment, supporting various organisational functions.
Responsibilities
- Greet guests, owners and visitors in a courteous, professional and friendly manner
- Answer, screen, and direct incoming phone calls using proper phone etiquette
- Handling inbound booking enquiries via phone, email, messenger and Hoseasons
- Administering bookings via our software and other online platforms
- Handle incoming and outgoing correspondence, including emails and postal mail
- Maintain accurate data entry records using various software applications
- Perform general administrative duties such as filing, photocopying, and organising documents
- Assist with basic bookkeeping tasks and invoice processing as required
- Ensure the reception area remains tidy and welcoming at all times
Skills
- Proven office experience with strong organisational skills
- Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook)
- Experience with data entry and clerical tasks with high attention to detail
- Excellent phone etiquette and communication skills
- Demonstrate excellent people skills
- Strong organisational skills to manage multiple priorities effectively
- Previous administrative experience is preferred but not essential; training will be provided for specific software or procedures
This role offers an engaging environment where your organisational talents and people skills will be valued. The ideal candidate will be proactive, friendly, and capable of managing various administrative responsibilities with professionalism. 4 days a week including alternate weekends.
Pay: £13.00 per hour
Expected hours: 32.0 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
