We are on the look out for a Team Leader / Senior Sales Assistant to join our fantastic team in our Brighton store. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.
Senior Sales Assistant - Main duties will include:
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Achieving your own sales targets and motivating the team to reach theirs
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Provide excellent customer service at all times
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Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
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Follow all H&S procedures to maintain a healthy, safe and tidy work environment
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Handle till transactions in line with operating procedures •Handle more complex enquiries from customers
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Assist management team in coaching and mentoring more junior members of the team
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Act as key holder and assume responsibility for store for short periods in the absence of the manager
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Any other reasonable task as instructed by the store management team
Senior Sales Assistant - Essential requirements are:
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Similar experience in a key holder role, particularly with a fashion/lifestyle brand would be preferable
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Demonstrate a good understanding of customer service
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Sales oriented – target driven and able to assist the team with achieving store goals
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Demonstrate a good understanding of leading a team and driving sales
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Professional, but also authentic and fearless!
