As the Deputy Filling Station Manager, your role will be to support the Filling Station Manager in the operation of the Rheged Filling Station.
Your responsibilities will be to
- To lead positively by example and coach the Filling Station teams to deliver great service, standards and availability.
- Have a passion for the products we sell and an understanding of the significance of supporting small, local producers
- Working with the Manager, develop best practices that can be used to cross train the team to ensure we deliver the expected level of customer service and standards
- Develop our team of Service Leaders & colleagues through coaching and support
- Deputise for the Manager as and when required
- Assist in the financial performance of the units.
- Work with the Filling Station Manager to successfully monitor and control all unit related costs in order to achieve the necessary margins in line with company targets.
- To ensure product ranges and merchandising standards are correctly implemented.
- Support the Manager to complete colleague rotas in accordance with forecasted levels of trade and within budget. Ensure accurate completion of payroll records and management of payroll costs.
- Ensure all legal compliance documentation is fully and accurately completed.
- To manage the safe delivery and dispensing of petroleum products adhering to set safety measures and standards, ensuring a clean and safe working environment internally and externally.
- To be responsible for cash handling procedures and takes appropriate actions when shortages are identified.
- To assist with recruiting, training, motivating and developing team members to achieve their personal best, dealing with performance and conduct issues where necessary through coaching and appropriate disciplinary measures in-line with company procedures.
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