Job Overview
We are looking for an enthusiastic individual to join the team at our store in the busy town of Guildford. Working 8 hours per week, there is scope for these hours to increase either in this store or to cover other stores close by. You must therefore be flexible and available to work one day over the weekend which will include Friday, Saturday or Sunday or during normal hours between Monday and Thursday
The ideal candidates will possess excellent communication skills and a passion for customer service. You will play a crucial role in creating a welcoming shopping environment, assisting customers with their needs, and driving sales through effective upselling techniques.
Duties
- Be the welcoming face of Vapouriz to customers and generate sales by making recommendations on products and upselling
- Deliver exceptional customer service to all customers, ensuring their needs are met when possible
- Work with management and colleagues to build a customer-focused, sales driven team
- Be aware of the sales target and actively contribute to achieving store goals and targets
- Share customer feedback and observations with the management team
- Uphold store merchandising and high standards of cleanliness, ensure the store is kept neat and tidy and is easy for customers to navigate
- Support the aims and ethos of Vapouriz, setting a good example in terms of dress, behaviour, punctuality and attendance
- Promote and ensure the good reputation of Vapouriz
- Adhere to all company policies and procedures within the scope of the role
Knowledge, Skills and Experience
- Previous experience in retail or customer service is preferred
- Strong communication skills to effectively interact with customers and team members
- A proactive attitude towards selling and promoting products while maintaining high standards of customer care
- A vaper or have a keen interest in the vaping industry is desirable
- Reliable, trustworthy with good time management skills
Join us in delivering an outstanding shopping experience that keeps our customers coming back!
Job Type: Part-time
Pay: £10.85-£12.71 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Store discount
Application question(s):
- Due to the nature of our industry, you must be aged 18 and over to work in one of our stores
- Do you vape or have a keen interest in this category?
Work Location: In person
