Phlebotomist – Kingston – (Job Ref: 26/PHKG)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. We have an exciting new career opportunity for a
Phlebotomist within our clinic in Kingston.
Main Location : Unit G10, Bentall Centre, Wood Street, Kingston upon Thames, London, England, KT1 1TP. Successful applicants will work within a dynamic rota model. This means that while rotas will be provided in advance, scheduled shifts may be across different clinic locations within the relevant cluster area, depending on customer demand and operational requirements. This role will cover the following Randox Health Clinics within Cluster 2: Clinics include: Kingston, Chiswick, Richmond, Fulham, and Wimbledon.
Contract Offered : Full-time, permanent
Working Hours / Shifts : 4 on 4 off shift patten. Start and finish times are 8.40am to 8.40pm each day and 9am to 8pm on a Thursday. Our clinics operate 7 days a week, so you’ll be expected to work your contracted hours across the week, Saturday to Friday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
- Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
- Demonstrate sensitive communication to ensure client understanding and consent.
- Maintain accurate records in PIS, uploading all relevant documentation.
- Represent the company professionally at offsite events and appointments.
- Engage in upselling and cross-selling at our private health clinic.
- Proactively drive sales and exceed targets.
- Complete company forms, specimen labelling, and laboratory test order forms accurately.
- Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Essential criteria:
- Previous Phlebotomy experience and certificate or equivalent training.
- Confident using IT programmes.
- Flexibility with working hours, as required by the business inclusive of evenings and weekends.
- Flexibility to work from offsite locations at least once per month.
- Strong communication skills.
- Currently have the right to work in the UK without visa sponsorship.
Desirable:
- Experience in a private healthcare setting.
- Experience in customer service.
- 6 months experience in Phlebotomy.
- Sales / Retail experience.
