Hours: Monday to Friday 9:30am – 2:30pm minimum (25 hours per week)
Role Summary
We are looking for a friendly, reliable and organised Receptionist to join our busy Accountancy Practice in Harrow. This is an ideal opportunity for someone who enjoys working with people and takes pride in providing a welcoming and professional first impression.
The role is an entry level, varied role with no accountancy knowledge necessary, though skills will natural be picked up through exposure to different administrative tasks. The main focus will be on answering telephone calls, welcoming visitors and providing general administrative support to the office team. Strong communication skills, a positive attitude and good organisational abilities are essential.
Key Responsibilities
· Answer incoming telephone calls and transfer them to the appropriate member of the team.
· Welcome clients and visitors to the office, ensuring they receive a professional and friendly service.
· Maintaining a tidy, secure and welcoming reception area.
· Sort incoming post and distribute it to the relevant team members or clients where appropriate.
· Prepare and arrange outgoing post.
· Carry out general administrative duties, including filing and document organisation.
· Monitor office stationery and kitchen supplies, advising when stock needs replenishing and arranging orders following approval.
· Send documents, including accounts, to clients for electronic signature where required.
· Provide general support to the office team as needed.
About You
We're looking for someone who is:
· Friendly, approachable and professional.
· Well organised with good attention to detail.
· Confident speaking with clients both in person and over the telephone.
· Reliable, punctual and able to work independently.
· Comfortable using Microsoft Office and basic office systems (full training will be provided where necessary).
What We Offer
· A welcoming and supportive working environment.
· A varied and enjoyable role where no two days are exactly the same.
· Part-time hours around school hours that suit those with parental commitments or looking for a better work life balance.
· Full training on our systems and procedures.
· Access to Perkbox benefits platform after six months
About Shenward London
Shenward London is an established accountancy practice providing accounting, tax and business advisory services to a broad range of clients, from individuals and owner-managed businesses to growing companies across a variety of sectors. Our team combines many years of experience with a practical, down-to-earth approach, working closely with clients to provide clear advice and reliable support. We value professionalism, collaboration and building long-term relationships, and we're proud of the approachable and supportive culture we've created for both our clients and our team.
If you're looking for a part-time role where you can make a positive difference by keeping the front office running smoothly and providing excellent customer service, we'd love to hear from you.
Pay: From £12.71 per hour
Benefits:
- Company events
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
