About us
C.R.Hollands Industrial Supplies ( South Wales) ltd is a growing business . We are professional and customer-centric.
Our work environment includes:
- Regular social events
- Relaxed atmosphere
- On-the-job training
Client Advisor
Duties:
- Build and maintain strong relationships with clients, providing exceptional customer service and support.
- Analyze client needs and recommend appropriate products or services to meet those needs.
- Conduct thorough research and stay up-to-date on industry trends and competitor offerings.
- Assist clients with product inquiries, pricing, and order processing.
- Collaborate with internal teams to ensure timely delivery of products and resolution of any issues or concerns.
- Maintain accurate client records and update client information as needed.
- Follow up with clients to ensure satisfaction and address any additional needs or concerns.
Qualifications:
- Previous experience in a customer service or sales role is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently as well as part of a team.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing priorities and handle multiple tasks simultaneously.
-Basic Engineering knowledge or would be beneficial.
We offer competitive compensation, including benefits such as retirement plans, and paid time off. This is a full-time position with opportunities for career growth within our organization.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: £27,000.00-£32,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- On-site parking
Ability to commute/relocate:
- Skewen SA10 6FG: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
