Job Overview
Join our vibrant team as a Charity Shop Assistant and become a vital part of our community-driven organization! In this energetic role, you will help create a welcoming environment for customers, manage daily shop operations, and support the ongoing success of our charitable mission. Your enthusiasm and dedication will directly contribute to raising funds that make a real difference in people's lives. This paid position offers an exciting opportunity to develop your customer service, IT, and administrative skills while working in a dynamic and rewarding setting.
Duties
- Greet customers warmly and assist with their shopping experience, ensuring they feel valued and supported
- Operate cash registers efficiently, handle transactions accurately, and process donations with care
- Maintain the cleanliness and organisation of the shop floor, ensuring merchandise is attractively displayed
- Support inventory management by sorting, pricing, and tagging donated items appropriately
- Use IT systems to record sales, update stock levels, and manage donation logs effectively
- Provide excellent customer service by answering questions, offering product recommendations, and resolving issues promptly
- Assist with administrative tasks such as stock reports, donation records, and shop correspondence to keep operations running smoothly
Requirements
- Strong customer service skills with a friendly and approachable demeanour
- Basic IT literacy to navigate sales systems and recordkeeping software confidently
- Previous administrative experience is advantageous but not essential; training will be provided
- Ability to stand for extended periods and perform physical tasks such as lifting boxes or rearranging stock
- Enthusiasm for working as part of a team in a fast-paced environment
- Reliable attitude with good organisational skills and attention to detail
This role is perfect for motivated individuals eager to make a positive impact while gaining valuable experience. If you’re energetic, proactive, and passionate about supporting community initiatives, we’d love to hear from you!
Pay: Up to £12.71 per hour
Work Location: In person
