Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.
The Education and Development Team plays a vital role in supporting the learning, development and professional growth of colleagues across NSFT. We are responsible for coordinating and delivering a wide range of education and training opportunities, ensuring staff have access to the knowledge, skills and resources they need to provide outstanding care.
As a Team Administrator, you will carry out a variety of administrative tasks that support the efficient day-to-day running of the Trust's education and training services. A key part of the role will involve welcoming and supporting course delegates at our Hellesdon training facilities, providing reception duties and ensuring visitors receive a professional and positive experience. You will also work closely with trainers and facilitators, assisting with training room set-up, resources and basic IT queries to help training sessions run smoothly.
Working within the Education & Development Team, you will provide a wide range of administrative support to help ensure services run efficiently and effectively. You will be a key point of contact for staff, managing enquiries through the team inbox and telephone service, providing information, responding to queries and directing requests as appropriate.
The role includes setting up learning activities on ESR, producing reports, supporting the funded training request process, maintaining accurate records, raising requisitions through the Trust procurement system and helping to monitor and support the effective use of the Trust's training budget. You will also assist with the maintenance and development of Education & Development intranet content, ensuring staff have access to up-to-date information and learning resources.
You will work closely with a creative and innovative team that is passionate about developing educational and professional development opportunities for colleagues across the Trust. The team is committed to continually improving the learning experience, embracing digital solutions and supporting workforce development through a wide range of training initiatives.
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
This is a varied role that offers exposure to administration, customer service, finance processes, reporting, digital systems and learning and development activities. You will have the opportunity to contribute ideas for service improvement, support the delivery of high-quality training services and play an important role in helping colleagues access the development opportunities they need to thrive. As part of a friendly, supportive and forward-thinking team, you will gain valuable experience while contributing to the ongoing growth and development of the Trust's workforce.
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Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
