The Role
Role Summary
The People Operations Administrator plays a vital role in ensuring a positive employee experience while maintaining accuracy and compliance across all HR activities.
You will provide administrative support to employees across Rubix UK&I, with a focus on delivering an excellent employee experience and high-quality service. You will also support business managers in managing low-level employee relations casework by providing advice and guidance to support effective decision-making.
Key Responsibilities
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Provide full administrative support to all areas of People Operations, including HR, Learning & Development, HR Systems, Recruitment, and Compensation & Benefits in line with SLAs.
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Maintain accurate and up-to-date employee records, including contracts, personnel files, and HR databases.
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Prepare and issue HR-related documentation such as offer letters, contracts of employment, and policy updates.
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Support the People team in ensuring compliance with GDPR and other data protection regulations.
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Ensure onboarding processes are completed efficiently, while maintaining compliance with all legal requirements.
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Act as a first point of contact for employee queries related to HR policies, procedures, and benefits, triaging and escalating as required.
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Support business managers with employee relations casework, including first-stage disciplinary matters.
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Generate regular reports on HR metrics such as headcount, absence rates, and turnover, as required.
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Contribute to the successful processing of payroll, ensuring all system updates are accurate and completed in line with monthly deadlines.
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Ensure all HR practices and procedures comply with current employment legislation and company policies.
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Provide administrative assistance for HR projects, as required.
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Support the People team with ad hoc tasks to enhance the efficiency of the HR function.
Essential Qualifications and Experience
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Comfortable working in a fast-paced, high-volume environment
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Excellent attention to detail with strong communication skills
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Excellent time management skills, with the ability to manage your own workload and meet agreed service level agreements (SLAs).
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Ability to build strong working relationships with stakeholders at all levels.
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High level of IT proficiency, including intermediate Microsoft Office skills (Excel, Word, etc.).
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Proactive approach to problem-solving.
Desirable qualifications and experience
- Previous experience within an HR or People Operations environment.
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Basic knowledge of employment law.
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CIPD Level 3 or above.
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Experience using HR and payroll systems.
Rubix UK has a commitment to doing things differently for our colleagues and customers.
Today, Rubix Group is the clear market leader with a presence in 23 markets and sales of €3.15bn in 2023. Our customers include some of the biggest names in manufacturing, the SMEs that form the backbone of industry and everything in-between.
More than a mover of boxes, we use our specialist knowledge and technical expertise to deliver products and services that keep production lines moving.
Right now, across Europe there are 9,000 of us and counting. We’ve disrupted and we have grown, but we’re not finished yet.
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