Job Overview
We are looking for a friendly and reliable Post Office Assistant and Shop Assistant to join our busy team at a local Vivo retail store near Cookstown. You will help customers at the shop till and provide important Post Office services. You will also keep the shop clean, tidy, and fully stocked.This role offers an exciting opportunity to provide exceptional customer service while managing postal services and retail operations. You will be the friendly face of our community hub, ensuring smooth postal transactions, assisting customers with their shopping needs, and maintaining an organized, welcoming environment. This paid position is perfect for motivated individuals eager to develop their communication and organizational skills in a fast-paced setting. If you thrive on helping others and enjoy multitasking, this is the role for you!
Duties
- Greet customers warmly and provide excellent service at the counter for postal and retail transactions
- Process mail and parcels efficiently, including sending, receiving, and tracking shipments
- Assist customers with purchasing products, restocking shelves, and managing inventory
- Handle phone inquiries professionally, providing information about postal services and shop products
- Support upselling efforts by recommending additional products or services to customers
- Maintain a clean, organized workspace and ensure the shop area is inviting and well-stocked
- Manage time effectively to handle multiple tasks during busy periods while maintaining accuracy in all transactions
Skills
- Strong communication skills to interact clearly with customers and team members
- Basic math skills for handling cash transactions and calculating postage or prices
- Excellent organizational skills to keep the shop tidy and manage stock levels
- Effective time management to prioritize tasks during peak hours
- Phone etiquette skills for professional customer interactions over the phone
- Knowledge of merchandising techniques to display products attractively and increase sales
Key Responsibilities
- Post Office Duties:
- Serve customers at the Post Office counter.
- Process mail, parcels, bill payments, and banking services.
- Handle cash and card transactions accurately.
- Shop Assistant Duties:
- Operate the till and scan shopping items.
- Stock shelves and rotate products.
- Keep the shop floor clean and safe.
- Help customers find items and answer questions with a smile.
What We Are Looking For
- Friendly and helpful customer service skills.
- Good basic math and computer skills.
- Ability to work well in a busy team.
- Reliable, punctual, and trustworthy.
- Previous retail or Post Office experience is an advantage, but full training will be provided.
Must be over 18 years old.
Available to work Monday to Sunday.
Join us in creating a positive experience for every customer while sharpening your skills in a lively retail environment! We value energetic individuals who are eager to learn, communicate well, and contribute to a friendly community space. This paid position offers a fantastic chance to grow professionally while making a meaningful difference every day!
Pay: £8.00-£13.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
