Take the lead in shaping strategic partnerships with our largest customers!
At TD SYNNEX, we’re looking for a dynamicAccount Director to drive growth across our most strategic accounts. You’ll be thetrusted advisor at board level, building relationships that unlock opportunity, deliver value, and strengthen our position as a long-term partner. This isn’t just about managing accounts, it’s about orchestrating conversations that influence outcomes and create lasting impact.
We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebratesdiverse perspectives, and believes that great leadership starts with listening.
If you’re passionate aboutcollaboration, building strong relationships, and delivering results withaccountability and clearcommunication, this is your opportunity to make a real impact.
Why You’ll Love Working Here
Here’s a list of some of our perks but what really sets us apart is the way we work together. We’re big on trust, transparency, and making space for moments that matter.
- Hybrid working
- Private healthcare, matched pension, enhanced parental family leave
- “Moments that matter” paid time off (yes, even for your pet’s birthday)
- Four Business Resource Groups supporting inclusion and belonging
- Clear progression paths and benchmarked salaries
- Sustainability — we’re building a greener future. We’ve reduced energy consumption in our UK offices by19.2% year-on-year. It’s not just a goal, it’s a commitment.
- A culture that values every voice and celebrates diverse perspectives
These values drive everything we do, they’re not just posters on the wall:
- Own it
- Grow and Win
- Dare to Go
- Do the Right Thing
We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.
We’re proud to be aDisability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.
What You’ll Be Doing
- Develop and grow a portfolio of large and strategic accounts with complex needs.
- Build trusted advisor relationships with key decision makers through face-to-face engagement.
- Form and execute strategic account plans to drive growth and deliver value.
- Negotiate high-value customer opportunities with confidence and credibility.
- Identify incremental business opportunities through strong customer relationships.
- Coordinate internal resources across sales, operations, and specialist business units.
- Lead board-level engagement activity aligned to customer objectives.
- Deliver value propositions that balance customer needs with margin expectations.
- Gather insights through account profiling and analysis to maximise opportunities.
- Ensure accurate reporting and pipeline management in CRM systems.
- Promote and drive adoption of TD SYNNEX’s e-commerce platform (InTouch).
- Maintain and improve customer Service Level Agreements.
What You’ll Bring
We’re not looking for perfection - we’re looking forpassion,purpose, and a track record ofmaking things happen.
- 6 years of industry or direct customer experience.
- Mastery of assigned product/service lines and broad understanding of TD SYNNEX’s portfolio.
- Expert knowledge of services programs and processes across multiple brands.
- Outstanding customer relations skills with gravitas and business credibility.
- Ability to influence favourable outcomes in C-level scenarios.
- Strong presentation skills - succinct, convincing, and impactful at all levels.
- Excellent sales skills including negotiation and driving results.
- Strategic planning capability and commercial acumen.
- Experience with CRM systems (Compass) and working knowledge of SAP R3 (desirable).
- Previous IT industry experience is advantageous.
If you’re excited by the idea of shaping strategic partnerships while contributing to a team that grows through trust and collaboration, apply now and let’s do great things together.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
