Administrator / Accounts Assistant
Location: Ansty, near Haywards Heath
Hours: Full-time, Monday to Friday, 8:45am – 5:00pm
S.A. Hancock Plumbing, Heating & Cooling is a busy, family-run business, and we're looking for a friendly, organised and enthusiastic Administrator / Accounts Assistant to join our office team.
This is a varied role where no two days are the same. You'll play a key role in keeping the office running smoothly while delivering excellent customer service.
Key Responsibilities
- Answering incoming telephone calls and assisting customers.
- Booking jobs and managing engineers' diaries.
- Ordering parts and liaising with suppliers.
- Assisting with invoicing, accounts data entry and general accounts administration.
- Processing customer payments.
- Managing emails and updating our job management system.
- Providing general administrative support to the office team.
About You
We're looking for someone who:
- Has an excellent telephone manner.
- Is highly organised with excellent attention to detail.
- Can work efficiently in a fast-paced environment.
- Has good computer skills and is confident learning new software.
- Has a positive attitude and enjoys working as part of a team.
- Has a good memory and can prioritise a busy workload.
- Has previous administration experience. Accounts experience would be an advantage but is not essential, as full training will be provided.
What We Offer
- Competitive salary (depending on experience).
- Company pension scheme.
- Loyalty bonus scheme.
- Medicash health cover.
- Full training and ongoing support.
- A friendly, supportive working environment.
- The opportunity to join a well-established, family-run business with an excellent reputation.
Due to our rural location, your own transport is essential.
Immediate start available.
To apply, please send your CV or call 01444 450769 and ask to speak to Charity.
Job Types: Permanent, Full-time
Pay: £24,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Ability to commute/relocate:
- Haywards Heath RH17 5AH: reliably commute or plan to relocate before starting work (required)
Experience:
- Office: 2 years (preferred)
Willingness to travel: