About FTR
Transforming how passengers buy and use rail
Britain's railways must deliver for passengers now and in the future. That's why the government and the rail industry are delivering a programme of reforms to make rail easier to buy and use:
- Easier to understand, better value fares - Straightforward ticket choices and fair, consistent prices, including more lower fares.
- Confidence you have the right ticket - Simple to understand the ticket you need and better protection for honest passengers through industry-wide action to tackle fare dodging and fraud
- Easier ways to buy tickets - A high quality GBR website and app selling and serving passengers' rail journeys, alongside independent retailers.
- Rail integrated with other public transport in major urban areas - Tap-in tap-out expanded to Greater Manchester, the West Midlands and more of the South East, with new mobile payment trials testing future innovation.
- Better, more accessible retail experience - More support for passengers including those who rely on paper tickets or cash, or who need extra assistance.
We're not waiting. As we become Great British Railways, a programme of reform is already making rail easier to buy and use, helping rebuild trust in rail and encouraging more people to travel by train.
Join us to provide strategic leadership on multi-million-pound fares, ticketing and retail projects, shaping the development and delivery of major initiatives that balance customer, financial and commercial priorities.
You will lead policy design, business case development and optioneering, working with experts and delivery partners to develop efficient and deliverable project scopes. You'll provide evidence-based analysis and advice to senior leaders, engage stakeholders across rail reform and Great British Railways, produce high-quality briefing materials and presentations, and help develop forward plans, roadmaps and toolkits that improve delivery across multi-disciplinary teams.
Essential
- Excellent communication and influencing skills, including drafting papers for senior executives
- Strong interpersonal skills, possessing the ability to interact and maintain credibility with people at all levels across the business and industry stakeholders
- Proven ability to synthesise complex information, understand and identify risks and opportunities.
- Highly organised and able to manage multiple pressures at the same time.
- Ability to establish cross-sector relationships and act as an ambassador for cultural change across organisations
- Ability to lead others, build a collaborative team culture and bring together diverse views and perspectives.
Desirable
- Experience working across policy, commercial, and customer environments
- Experience working within or with government and public bodies
This role is available on permanent contract or secondment for 12 months.
We're an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby Offices for a minimum of three days per week. We encourage people to work flexibly and we're open to hybrid working! We'll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.
If you're working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into Network Rail and where successful to support your release.
