Position: Front of House Assistant
Location: Orpington Golf Centre, BR5 3HY
Salary: £12.76 per hour
Job Type: Flexible (0 hours) - May require lone working and serving alcohol.
Closing Date: 15th September 2026
Do you have a passion for delivering excellent customer service? Are you looking for a varied role combining Reception and Food & Beverage?
If so, we are looking for a friendly, enthusiastic and customer-focused Front of House Assistant to join our team!
You’ll play an important role in creating a welcoming experience for our customers, supporting both our Reception and Food & Beverage areas. Whether you’re greeting customers, answering queries, handling bookings or serving food and drinks, you’ll help ensure every customer receives a friendly and professional service.
Benefits:
In return, you’ll get to work for a great company with like-minded people and a competitive salary and benefits package, including:
- Free access to Mytime Leisure & Golf for you (worth up to £1,000 each year!)
- 30 days annual leave (including bank holidays), plus additional leave with length of service
- Holiday purchase scheme
- 25% off food and beverage and free hot drinks
- NEST pension
- Early Pay – withdraw part of your salary in advance of payday
- New Employee Referral Bonus
- Exceptional achievement award scheme
- Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform
Key Duties:
- To deal with customers in a friendly and professional manner and to ensure the highest level of customer enjoyment and satisfaction, meeting the Customer Service Standards.
- To administer customer bookings using computerised and manual systems, and ensuring all customers are booked in correctly.
- To administer the hire of equipment and deposit system.
- To record and administer any lost property as per the procedure and assist with any general administrative duties as requested.
- Ensure that all information displayed in the reception area is up to date and regularly restocked.
- Adhere to data protection requirements as highlighted in training.
- To maintain all appropriate records, systems and financial procedures in accordance with the Company guidelines.
- Maintain high standards of hygiene and cleanliness within the reception area. Completing daily and weekly cleaning and maintenance checks in line with manufacturer’s instructions and site-specific schedule.
Food and Beverage:
- Greet and serve customers in a friendly manner on arrival.
- Follow Food Hygiene and Health & Safety Regulations when preparing, cooking and delivering food to customers.
- Adhere to portion control guidelines and presentation standards. Make sure to also ensure you are compliant to food and drink labelling guidance and stock rotation guidance.
- Ensure any vending machines are kept fully stocked and assist with filling the machines and ensure that the F&B area is safe, clean and warm before customers enter.
Role requirements:
- Please note: Due to the nature of this role, there may be occasions when you are required to work alone and serve alcohol. Applicants should be comfortable and able to work independently in a lone-working environment.
- Basic IT and Administration skills.
- Customer service skills
- Excellent communication
Interested? Here's a little more about us:
We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services.
These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire.
We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible.
To date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community!
- All offers of employment are conditional upon you signing the contract of employment and:
- Satisfactory health clearance;
- Two satisfactory references;
- Proof of attainment of qualifications;
- Evidence of your right to work in the United Kingdom; and
* Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*
Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.
Mytime Active reserve the right to remove the advert for this role as required.
