We are seeking a skilled Demand Management Analyst to join our dynamic team. The ideal candidate will take ownership of a key customer account and be responsible for forecasting both manufactured and purchased goods using historic sales, seasonal trends, and promotional plans. This role requires a collaborative approach, with the ability to work in a customer-facing capacity as well as cross-functionally within the business.
Responsibilities:
- Use customer EPOS and shipment history to produce accurate sales forecasts and plan these in SAP.
- Work collaboratively with the customer to agree on promotional forecasts and challenge these where necessary.
- Run regular meetings with the customer and share updates on service levels, supply risks, and proposed forecast changes.
- Maximise customer service levels by troubleshooting supply issues and working with other departments to find solutions.
- Lead a weekly forecast meeting and use analysis to share proposed changes with commercial colleagues, agreeing on these collaboratively.
- Identify risks and opportunities within the plan to help protect supply, manage stock levels, and enable sales.
- Maintain basic knowledge of all customer accounts to provide holiday cover.
- Work to established KPIs.
Technical Skills and Capabilities:
- High attention to detail and strong communication skills.
- Ability to manage multiple stakeholders and work cross-functionally.
- Comfortable in a customer-facing role with strong people management skills.
- High level of competency in Excel.
- Previous experience in demand management is preferred.
- Experience with SAP would be an advantage.
- Previous experience in an FMCG environment is desirable.
Kingsland Benefits!
At Kingsland Drinks , we believe in celebrating our team’s hard work and passion. That’s why we offer generous benefits to make your experience with us as rewarding as possible:
- Generous holiday entitlement that grows with your length of service.
- A company day off at Christmas to spend quality time with your loved ones.
- Massive discounts on wine and spirits from our company shop
- Flexible working options, including hybrid arrangements for better work-life balance.
- Life assurance cover after just three months of service.
- A ‘recommend a friend’ reward scheme – many of our team work alongside their loved ones!
- Wellbeing resources, including Mental Health First Aiders, free counselling via an EAP, and a wellbeing app. Your health and happiness matter to us.
- Health checks including diabetes and blood pressure monitoring, plus stop smoking advice.
- Training and development opportunities for all, including fully funded apprenticeships.
- Hands-on involvement with new product development, including wine and spirit tastings
- Free on-site parking and electric vehicle charging.
- Local community engagement opportunities
At Kingsland Drinks, our door is open to talent from all backgrounds. If you’ve got the drive, determination, and passion to succeed, there’s a place for you here.
Job Types: Full-time, Permanent
Pay: £33,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Work from home
Work Location: Hybrid remote in Manchester M44 6BD
