Responsible for the management, analysis and optimisation of ERP data, ensuring accurate and timely processing on behalf of Cheshire East and Cheshire West & Chester councils supporting both Councils and broader customers in effective decision making.
Organisation
Cheshire West and Chester Council
Job Category
Administration, Finance
Salary Min
£34,434 per annum
Salary Max
£39,152 per annum
Employment Type
Permanent
Documents
- BABB 8515 ERP User Support Officer (Data and Reporting) JRP FINAL.pdf
(PDF, 470.01kb)
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
The ERP User Support Officer (Data & Reporting) will be responsible for the processing and oversight of Enterprise Resource Planning data and reporting to ensure data accuracy, and integrity to inform the development and maintenance of clear reports using a variety of reporting mediums to support strategic and operational business decisions and data programmes across both Councils and broader customers. The role will work closely with key stakeholders to understand data and reporting needs and develop intuitive reports maximising automation and ability to self-serve working in collaboration with Transactional Shared Services colleagues and the ICT Technical Team. Responsibilities will also include supporting the Transactional Shared Service to process and analyse data to identify trends and themes to proactively manage service demand and improve the customer experience.
If you would like more information or have an informal discussion about this exciting opportunity please email Senead Ellis on [email protected]
