MENTAL HEALTH SUPPORT TEAM MEMBER (Female Driver with Business Insurance)
Location: Berkshire
Job Type: Full‑time
Salary: £13.25 per hour
Sponsorship: Not available at this time
Work Location: In person
Accountable to: Registered Manager / Service Managers / Team Coaches
(Further details shall be provided at interview)
ABOUT THE ROLE
MAK Community Care is seeking dedicated and compassionate Mental Health & Learning Disabilities Support Team Members who drive and hold Business Insurance. You will support adults within their own homes and shared accommodation, helping them live independently and confidently.
This role is ideal for someone who is person‑centred, reliable, confident, and able to work with minimal supervision.
MAIN RESPONSIBILITIES, TASKS & DUTIES
Support Delivery
- Follow day‑to‑day responsibilities as outlined in individual care/support plans, ensuring person‑centred practice, accurate reporting, and record keeping.
- Provide hands‑on support to individuals in line with their support plans.
- Participate in and oversee the delivery of services to the people we support.
- Provide effective leadership as a team member through rota implementation, planned sessions, hands‑on support, and mentoring.
- Maintain accurate administrative records and ensure they are updated and archived appropriately.
- Lead by example, motivate colleagues, and support team development.
- Ensure environmental hygiene standards are maintained across all building bases before, during, and after sessions.
Support
- Actively participate in and oversee care delivery to ensure physical, social, emotional, and intellectual needs are met while promoting dignity, choice, and independence.
- Monitor health needs, ensure access to healthcare services, and maintain accurate health‑related documentation.
- Promote independence through appropriate risk management and up‑to‑date record keeping.
- Encourage participation in meaningful activities that stimulate engagement and personal development.
- Assist team members in creating session plans that introduce new experiences and prevent stagnation.
- Work closely with individuals, families, carers, and staff, offering professional and emotional support.
Values and Attitudes
- Lead by example and motivate team members.
- Support new staff during induction.
- Assist colleagues with identified training needs.
- Provide non‑judgemental support based on anti‑discriminatory practice.
- Treat individuals with respect and encourage self‑expression.
- Be positive, passionate, and proactive in improving services and activities.
- Work with the Registered Manager to develop sessions that inspire and motivate the people we support.
General Duties
- Follow all MAK Community Care policies, procedures, and relevant regulations.
- Maintain accurate administrative records and ensure proper archiving.
- Undertake personal care tasks when required, respecting dignity and independence.
- Follow procedures for accidents, emergencies, fire, missing persons, and medication errors.
- Liaise with managers to ensure effective organisation and delivery of sessions.
- Ensure buildings remain secure and individuals remain safe at all times.
- Maintain agreed staffing levels in liaison with the Registered Manager.
- Report repairs and maintenance needs promptly.
- Work flexibly to meet service needs.
- Be approachable and supportive to staff and managers.
- Attend staff meetings, supervisions, and appraisals as required.
- Attend training and development sessions as agreed.
- Contribute to care/support plans and risk assessments.
- Communicate relevant information effectively to staff.
- Carry out any reasonable duties requested by the Manager.
- Comply with Health and Safety at Work Act requirements.
- Promote equal opportunities, dignity, and respect.
- Report safeguarding concerns to the Registered Manager and follow procedures.
- Maintain confidentiality at all times.
- Ensure hygiene standards are upheld across all properties in line with tenancy agreements.
REQUIREMENTS
- Must have a vehicle and Business Insurance
- Must be willing to transport service users to appointments, activities, and social outings
- Ability to travel reliably to and from work
- Fluent in English
- Must have the right to work in the UK
- Enhanced Adult DBS Check (required for all employees and volunteers)
WHAT WE OFFER
- Paid induction and ongoing training
- Opportunities for career development and progression
- Supportive and inclusive working environment
- Company benefits including:
- Casual dress
- Company events
- Company pension
- Referral programme
OUR VALUES
We are committed to:
- Person‑centred care
- Respect, dignity, and independence
- Anti‑discriminatory practice
- Equal opportunities for all
- Creating a positive, inclusive workplace
MAK Community Care celebrates diversity and welcomes applications from all suitably qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation, or age.
This Job Description sets out the responsibilities of the post at the time it was drawn up. Such responsibilities may vary from time to time without changing the general character of the post or level of responsibility entailed.
Variations are a common occurrence and do not of themselves constitute additional responsibilities.
Please note that we require a satisfactory Enhanced Adult DBS Check for everyone that works with MAK as a employee and volunteer position, due to providing regulated care.
MAK Community Care is an equal opportunity employer.
Job Types: Full-time, Permanent
Pay: £13.25 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Referral programme
Experience:
- working with people with mental health: 1 year (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
