About Warren Evans
- Warren Evans is London based independent British bedmaker and retailer known for quality craftsmanship and outstanding customer service.
About You:
- We welcome applicants from customer-facing sectors such as hospitality, lettings, property, furniture retail, telesales and call centres. Experience in furniture, mattresses or premium retail is helpful but not essential. We also welcome high-calibre recent graduates, as full training will be provided.
Our dream candidate has:
- experience selling on the phone and face to face
- experience creating, managing and chasing leads
- impeccable telephone manner, respectful, polite
- proficiency with MS Excel, Apple Macs, and generally IT literate
- excellent time management skills
- a friendly people centric attitude
- a sense of urgency and drive to get things done to required standard
- attention to detail and is super well organised
- flexible and must be able to work weekends
- quick learner and desire to develop new skills
Additional information:
- This is a fully onsite role with no remote-working option.
- You will work five 9-hour shifts per week on a rota basis. Weekend working is a standard part of the role, and applicants should expect to work most Saturdays and Sundays, with days off during the week.
- In addition to our Camden Branch, you will also be expected to provide cover at our locations in Bounds Green, Wandsworth Common and London Bridge from time to time.
- At times, you may be expected to work independently, and/or alone
- Foreign language skills are welcome (we have a diverse team)
Your responsibilities will include (but not limited to):
- Welcoming customers and providing a professional showroom experience
- Understanding customer needs and recommending suitable products
- Handling enquiries in person, by telephone and online
- Creating, managing and following up sales leads
- Preparing quotations and confidently asking for the sale
- Working towards individual and team sales targets
- Entering orders and customer details accurately
- Liaising with workshop, delivery and customer service teams
- Resolving customer queries professionally
- Maintaining a clean and organised showroom
- Supporting general administration and other duties when required
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Transport links
Application question(s):
- What is your current postcode?
- Do you intend to drive or use public transport to commute to work?
- This job requires working on weekends. Please write YES if you are available to work weekends.
Experience:
- Microsoft Excel: 2 years (preferred)
- Sales: 2 years (required)
- Customer service: 2 years (preferred)
Work Location: In person
