Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.
The post holder will be responsible for the provision of effective and responsive administration for the Accredited Health Professional Workforce Education Centre (AHPEC) within the NSFT Academy. This will require strong written, verbal and interpersonal communication skills, including the ability to communicate clearly and professionally with staff at all levels, external partners and key stakeholders; provide and receive confidential, sensitive or complex information accurately; respond to queries with tact and diplomacy; and support clear, timely communication across service delivery, leadership and governance. This will contribute to the smooth running of all aspects of the service and ensure staff and key stakeholders receive an excellent standard of service and support.
With the potential for delivery of complex and multiple programmes and projects within the team, skilled support to managers will be key. The post holder will demonstrate effective planning and organising skills through coordinating diaries, meetings, training programmes, project activity, reporting schedules and candidate tracking systems; maintaining accurate records; monitoring progress; managing competing priorities; and ensuring deadlines, actions and key milestones are followed up. This post will assist with coordination, project planning, and the establishment of a centralised resource for reference and learning lessons.
- To provide and receive information which may be confidential, sensitive, complex or contentious, ensuring this is communicated accurately and handled with tact, diplomacy and discretion.
- Supports the production of reports and analysis of data within the team
- To support the senior AHPEC team to raise the profile of the team and associated work, ensuring the provision of a trust wide Apprenticeship programme to support service development strategies and workforce plans.
- Be the key point of contact for liaison with the external governance bodies of the AHPEC, providing continuity and precision of communications to appropriate team members relating to standards required by the QAA (Quality Assurance Agency) and its subsidiary bodies
- Provide effective support to the AHPEC team and senior staff across all aspects of the ALC work streams, including planning, organising, tracking and coordinating tasks, resolving conflicting priorities and ensuring deadlines, actions and key milestones are followed up.
- Support the planning, organisation and delivery of meetings, training programmes and related project activity, including coordinating diaries, agendas, attendance, resources and follow-up actions as required.
- Develops and maintains systems and procedures for tracking and reporting programme & project progress, capturing lessons learnt, whilst ensuring tools and information are easily accessible
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
