Front of House Supervisor
£14.57 per hour
All the perks you deserve:
Exclusive Discounts & Perks – Special rates at Marriott and access to a benefits platform with discounts on shopping, gym memberships, and holidays.
Health & Wellbeing – Free medical plans, workplace pension, financial advice and free Headspace app subscriptions, free counselling sessions to support your mental health.
Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive.
We are recruiting a Front of House Supervisor, to be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach, with the focus on Customer Service in both in Reception and F&B. Responsible for the day-to-day supervision of both Front Office and Food & Beverage operations, ensuring brand standards are met, profitability is achieved, and a seamless guest experience is delivered across all departments.
Main responsibilities:
- Supervise and maintain daily operations to brand and legal standards across Reception and F&B.
- Implement and maintain departmental operating standards and procedures.
- Ensure compliance with fire safety, food safety, licensing laws, health & safety, and employment legislation.
- Respond to audit results and ensure consistent hygiene and operational standards.
- Act as Duty Manager as required, ensuring overall hotel operation runs smoothly. Provide a clear shift handover to the next team member or manager, ensuring seamless transitions and continuity in service.
- Knowledge of Oracle Opera 5 and Microsoft 365 is a required skill
Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.
***All offers of employment are conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
