Job Overview
About Us
Treanor Pujol is a nationwide supplier of concrete beam and block flooring and insulated beam and block flooring systems.
Our customers include national, regional and local housebuilders, groundworkers, developers, builders’ merchants and private clients throughout the UK. We pride ourselves on providing quality products, knowledgeable technical support and a high level of customer service.
Due to continued growth, we are looking for an enthusiastic and commercially minded individual to support and develop our business.
The Role
This is an office-based internal sales coordinator position focused on supporting and developing our existing accounts while also identifying and contacting potential new customers.
You will handle enquiries from the initial contact through to quotation and order, ensuring customers receive a prompt, professional and reliable service throughout the process.
The role combines sales administration, customer service and proactive business development. It would suit someone who is organised and confident speaking with customers and who would like the opportunity to develop their commercial and sales experience.
Your main responsibilities will include:
- Handling telephone and email enquiries from builders’ merchants
- Understanding customers’ requirements and providing appropriate product information
- Sending enquiries to our estimating team for pricing
- Preparing and issuing quotations to customers
- Following up quotations and helping to convert enquiries into orders
- Processing customer orders accurately and efficiently
- Supporting and developing existing builders’ merchant accounts
- Proactively contacting potential new customers by telephone and email
- Identifying opportunities to increase sales through new and existing accounts
- Keeping customers informed about quotations, orders, product availability and delivery times
- Working closely with our estimating, design, production and transport departments
- Resolving customer queries promptly and professionally
- Maintaining accurate customer, quotation and order records
- Monitoring outstanding quotations and following up potential opportunities
- Providing a consistently high level of customer service
About You
We are looking for someone who is confident, organised and comfortable communicating with customers at all levels.
The successful candidate should have:
- Previous experience in sales administration, internal sales, customer service or a similar role
- A confident and professional telephone manner
- Strong written and verbal communication skills
- The ability to build and maintain positive customer relationships
- Good organisational skills and attention to detail
- A proactive approach to following up quotations and generating sales
- The confidence to contact prospective new customers
- The ability to manage several enquiries, quotations and orders at the same time
- A positive attitude and the ability to work effectively as part of a team
- Good general IT skills
- A full UK driving licence
Previous experience working with construction products or the precast concrete industry would be an advantage. However, this is not essential, as full product and system training will be provided to the right candidate.
We place particular importance on attitude, communication, confidence, organisation and a willingness to learn.
What We Offer
- A varied and responsible office-based role
- Full training on our products, systems and internal processes
- Support from an experienced sales, estimating and technical team
- The opportunity to develop sales and account-management experience
- Responsibility for supporting and growing an important area of the business
- Opportunities for future development as the role and merchant business grow
- Pension
How to Apply
If you would like to be considered for this position, please send your CV together with a brief covering letter.
Benefits:
- Company pension
- On-site parking
Language:
Location:
- Mansfield, Nottinghamshire (required)
Work Location: In person
