Support the execution and optimisation of a balanced, engaging and commercially strong group exercise timetable
Deliver your own classes with energy, creativity and unreasonable hospitality
Recruit, audition and onboard high-quality instructors, building a talented and motivated team
Coach and develop instructors, providing feedback and professional development opportunities
Coordinate workshops, masterclasses and themed events that increase participation and revenue
Maintain quality control by auditing sessions and ensuring consistently high standards
Ensure all classes are compliant with health & safety and statutory requirements
Monitor attendance, occupancy and performance metrics to drive improvement
Act as a visible ambassador on the gym floor, building strong member relationships
Minimise cancellations and ensure operational excellence across the programme
Collaborate with PT, Events and wider club teams to deliver a seamless member experience