Job title: Soft Play/AirXtreme Assistant
Hours: Casual
Location: Havant Leisure Centre
Salary: £11.78 - £12.71 Per Hour
Who We Are
At Horizon Leisure Centres, we are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Wherever you work in our business, you will have the opportunity to bring new ideas to continuously improve our service and deliver an exceptional experience to our customers.
Our Vision:
To empower communities to lead happier healthier lives.
Our Purpose:
To provide fully inclusive access at affordable prices to sports and leisure facilities and to help improve the health and wellbeing of the local community.
Our Values:
Passion Respect Innovation Dynamic Empowering
Your Role:
The Horizon AirXtreme and Horizon Softplay Assistant will prioritise customer satisfaction and adhere to strict health and safety standards. You will be responsible for creating a safe, stimulating, and family-friendly environment for all visitors to our brand-new AirXtreme indoor inflatable and to the newly refurbished Horizon Softplay.
Working Hours:
The position is a casual position on Saturdays and Sundays. However, flexibility is essential, as there may be occasional shifts to accommodate other times. Additionally, the role may require adjusted working hours during school holidays.
Your Team:
You will be part of the Children and Young People Team reporting into the Children’s Activities Manager
Your Responsibilities:
Ensure the safety of all visitors to AirXtreme and Horizon Softplay
Supervise young children and adults in a safe and secure environment
Control of entrances and exits
To keep facilities clean and free of hazards
Monitor the behaviour of customers
To provide a full customer service via the catering outlet
To comply with health and safety regulations
Complete safety checks and records, and maintain a safe environment at all times
Your Experience:
Working with children (desirable)
Working in a similar environment (desirable)
Leading children’s activities, parties and events (desirable)
Working in a customer-facing role (essential)
Your Competencies & Skills:
Ability to deliver excellent customer service
Excellent communication skills
Excellent team player
Understanding of Health and Safety