JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Occupancy Planner, EMEA
Position Overview
JLL is seeking a skilled Strategic Occupancy Consultant to join our dynamic team. In this role, you will strategically manage workspace utilisation, develop occupancy scenarios, and support clients in optimising their real estate portfolios. The role in part of the EMEA variable team that executes short to mid-term projects for a wide variety of real estate clients. This role demands the strategic acumen of a senior workplace strategist combined with the technical precision of an occupancy planner.
This role is a remote role, UK based with travel to client sites nationally may be required. The role will report to the regional Occupancy Planning Manager in EMEA. The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience, have excellent occupancy data analytic capabilities and be able to develop tactical and strategic space planning solutions for a variety of clients.
Key Responsibilities
Participate in business unit engagements addressing the future of work, return to office, portfolio optimization
Serve as single point of contact for space questions: manage and resolve space requests
Gather space requirements and scope based on customer needs, coordinating requirements across different business units
Interact with client stakeholders at all levels, including executive leadership (CEO, CFO, CHRO, COO)
Create blocking and stacking plans using Excel, AutoCAD, PowerPoint, and other presentation tools
Develop migration strategies and scenario plans for client relocations
Support strategic data collection processes and requirements gathering
Create space optimization and restacking plans based on business needs
Analyze supply/demand data and translate findings into actionable comparisons
Collect business requirements and identify gaps within existing spaces
Perform detailed demand analysis and capacity requirements with gap analysis
Develop test-fits incorporating client programming and workplace guidelines
Apply furniture standards and workplace design principles across projects
Manage client relationships and deliver exceptional service
Benchmark current spaces against other internal sites and utilise wider JLL research and data base to identify improvement opportunities related to space usage, and improvements client can make as part of the project
Develop scenario and occupancy plans leveraging deep understanding of space supply and demand and utilising client database
Act as Subject Matter Expert (SME) on workplace programs
Use creative and analytical thinking to aggregate data from multiple sources and generate solution options for occupancy problems
Ensure all seat assignments comply with regulations for personnel adjacency and deliver timely resolution of non-compliant assignments
Prepare and update project status reports on actual versus projected seat demand at building level
Interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
Participate in business unit engagements addressing the future of work, return to office, portfolio optimization
Serve as single point of contact for space questions: manage and resolve space requests
Gather space requirements and scope based on customer needs, coordinating requirements across different business units
Interact with client stakeholders at all levels, including executive leadership (CEO, CFO, CHRO, COO)
Required Skills & Qualifications
Bachelor’s degree required, 6+ years’ related experience within occupancy planning, workplace strategy, architecture, consulting, corporate real estate, interior design, organizational development, communications or change management roles.
Strong analytical ability to collect, analyse, and interpret complex data
Working knowledge of desk-sharing concepts and methodologies
Understanding of mobile or collaborative workplace design trends
Proficiency in AutoCAD, PowerPoint, Excel and space planning software
Preferred: Proficient in CAFM/IWMS database systems (FMS, Tririga, Archibus, or similar)
Understanding of workplace design principles and furniture systems
Experience with strategic scenario planning and migration planning
Knowledge of space programming and test-fit development
Excellent client management and communication skills
Impeccable and concise communication and presentation skills, verbal and written
Strong time management skills - demonstrated ability to meet deadlines
Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
Ability to seamlessly transition between strategic oversight and hands-on execution
Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting work
What You'll Achieve
You'll play a critical role in helping JLL clients optimize their real estate portfolios, improve space utilization, and create workplace environments that support their business objectives.
Apply now to join JLL's team of occupancy planning professionals.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
