❌❌❌❌❌No Visa Sponsorship available❌❌❌❌❌
Job Overview
We are looking for a friendly, energetic, and customer-focused Front of House Team Member to join our team. This role is ideal for someone who genuinely enjoys engaging with people and creating a welcoming atmosphere for every customer who walks through the door.
About the Role
As a Front of House Team Member, you will be the face of our business. You will play a key role in delivering excellent customer service, building strong relationships with our customers, and helping to create a positive, lively environment. Your attitude, personality, and work ethic will directly contribute to customer satisfaction and repeat business.
What We’re Looking For
We are seeking someone who is:
- Naturally chatty, bubbly, and confident
- Highly engaging and comfortable interacting with customers
- Energetic, positive, and enthusiastic, even during busy periods
- Able to build genuine rapport with customers and make them feel valued
- Proactive, with a strong work ethic and a “can-do” attitude
- Passionate about delivering great service and representing the business positively
Key Responsibilities
- Welcoming customers warmly and creating a friendly first impression
- Taking orders accurately and confidently while engaging with customers
- Providing menu knowledge and making recommendations where appropriate
- Maintaining a clean, organised, and inviting front-of-house area
- Supporting the wider team to ensure smooth daily operations
- Encouraging repeat visits through excellent service and positive interactions
What We Offer
- A fun, fast-paced, and supportive working environment
- Flexible working hours
- Opportunities to grow, learn, and develop within the team
- The chance to make a real impact through your personality and customer service skills
Experience
- Previous experience in hospitality or restaurant service is preferred but not essential; training will be provided
- Knowledge of food safety regulations and basic food preparation skills are advantageous
- Experience in serving or guest services roles demonstrates strong communication and interpersonal skills
- Familiarity with upselling techniques and time management skills will contribute to success in this role
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- A positive attitude, team spirit, and a genuine passion for delivering excellent customer service are essential qualities for applicant
If you are someone whose energy and attitude naturally draw people in, and you enjoy making customers smile while delivering outstanding service, we would love to hear from you.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Store discount
Work Location: In person