What if your job could change someone's life?
Imagine helping someone take their first step towards independence. Supporting someone to leave the house after months of isolation. Helping someone discover that they can do more than they thought possible.
That's what being a Mental Health Recovery Worker can mean.
We're looking for someone who wants to make a real difference – someone compassionate, resilient and able to see the person beyond their mental health diagnosis.
If you have experience supporting people and the right values, we'd love to hear from you.
About the role
As a Mental Health Recovery Worker, you'll be part of a supportive team providing person-centred support across our supported living service in Norwich (NR2) and within the North and South Norfolk community.
Your role will be varied. You'll work alongside people to understand what matters to them, identify their goals and support them to take the steps towards greater independence and wellbeing.
You'll:
- Build positive, trusting relationships with the people you support
- Provide practical and emotional support based around individual needs and goals
- Encourage confidence, independence, choice and control
- Support people to develop life skills and engage with their communities
- Work alongside individuals to create and review recovery plans, safety plans and risk assessments
- Help people recognise their strengths, achieve their goals and make positive changes
- Work closely with colleagues and other professionals to provide joined-up support
No two days will be the same – and you'll have the opportunity to genuinely see the impact of your work.
Where you'll work
You'll work across our supported living service in Norwich (NR2) and out in the North Norfolk community.
We're a hybrid team, so you'll also spend at least two days each week at our Bakery Court base, working alongside colleagues and being part of the wider team.
Who are we looking for?
We're looking for someone who is:
- Compassionate, approachable and non-judgemental
- A good listener who can build trusting relationships
- Positive, resilient and able to remain calm when things are challenging
- Comfortable working independently while also being part of a team
- Organised, proactive and able to think creatively about solutions
- Passionate about helping people achieve their goals and live the lives they choose
You might already have experience in:
Mental health, social care, supported living, housing, homelessness, rehabilitation, substance misuse or community support.
If you're someone who enjoys helping others, solving problems, building relationships and seeing people make progress, this could be the role for you.
What you'll get from us
We want our people to feel supported, valued and able to develop.
You'll receive:
- £26,035 salary including Recruitment & Retention Allowance
- 25 days annual leave, increasing to 30 days with service
- Paid training and opportunities to develop your career
- Regular 1:1 support and progression planning
- Complimentary therapies including massage and reflexology
- Blue Light Card and Perkbox discounts
- Shiny Mind wellbeing app
- 24/7 Employee Assistance Programme
- Staff events, inclusion groups and wellbeing initiatives
- Opportunities to work alongside experienced mental health professionals
- Overtime opportunities, including £72.85 per sleep-in shift
The practical bits
You'll need:
- A full UK driving licence
- Access to a vehicle for work – mileage is paid at 55p per mile
- Flexibility to work shifts, including weekends and bank holidays on a rolling rota
Ready to make a difference?
If you're passionate about people, believe in recovery and want a role where your work can genuinely change someone's day – and sometimes someone's life – we'd love to hear from you.
Apply today and start making a difference.
Job Types: Full-time, Permanent
Pay: £26,034.91 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Application question(s):
- Why do you want to work for a values-led organisation like NIHCSS and which of our values resonates most with you?
- Please confirm that you can drive and that you have access to a car that you are happy to use for work. Mileage expenses are paid. We cannot take applications from people learning to drive or who have their driving test booked.
- Please confirm whether you want to be considered for the North or South Community vacancy - please note that you will also be required to work from our supported living bases in NR2
Experience:
- social care/mental health work: 1 year (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: On the road