Amazing opportunity to join Laguna Motorcycles Maidstone
Are you passionate about motorcycles and eager to share your enthusiasm with others? As a Motorcycle Sales Advisor, you will be the driving force behind delivering exceptional customer experiences and turning motorcycle enthusiasts into loyal clients. Your passionate approach and expert knowledge will help customers find the perfect ride while building lasting relationships. This role offers an exciting opportunity to thrive in a dynamic retail environment, combining high-end sales with outstanding customer service. If you’re motivated, outgoing, and ready to accelerate your sales career, this position is perfect for you!
Main duties
- Engage with customers both in-person and via outbound calls to understand their motorcycle needs and preferences
- Initiate and build relationships with potential and existing customers to better understand their needs and recommend appropriate products.
- Update Contact Online and any manufacturers’ lead management systems, ensuring all leads are followed and commitments to call back are honoured.
- Demonstrate motorcycle features, specifications, and benefits to prospective buyers, highlighting high-end models and custom options
- Manage and nurture a robust sales pipeline by tracking leads, follow-ups, and closing deals efficiently using CRM software
- Sell motorcycles and up-sell finance, insurance and other products, whilst conforming to the company’s and manufacturers’ policies and the requirements for FCA, Automotive Compliance and consumer legislation and ensuring customer satisfaction
- Upsell accessories, apparel, extended warranties, and maintenance packages to enhance the overall sale value
- Maintain up-to-date knowledge and riding experience of product ranges for the dealership’s franchise(s)
- Participate in planning and delivery of promotional events and activities, both in-store and off-site.
Who we are looking for
- Full UK car and motorcycle driving license (essential)
- Passion and knowledge of motorcycles (essential)
- Experience within the motorcycle or automotive industry (desirable)
- Proven sales experience with transferable skills into the motorcycle retail sales sector (desirable)
- Excellent customer service experience (essential)
- Experience working in a fast paced and target driven environment (highly desirable)
- Strong drive to succeed (essential)
- Computer literate and competent in using Microsoft packages (Word, Excel, Teams) (essential)
Days and hours of work:
09:00 - 18:00 Monday, Wednesday, Thursday, Friday and 09:00 - 17:00 Saturdays (Tuesdays and Sundays off)
Salary: Basic £23,306.40 per annum plus uncapped performance related earning per commission structures, paid monthly. Salary guarantee of £2,285.68 per month (£27,428.18 per annum) - gross. Very realistic OTE for first year of £35,000 per annum.
Location: Maidstone Laguna , Hart Street ME16 8RA
Pay: From £27,428.18 per year
Benefits:
- Additional leave
- Employee discount
- On-site parking
- Store discount
Work Location: In person
