The post holder will work within the Bristol NHS Foundation Trust and be responsible for providing a welcoming and efficient service as the patient first point of contact with the Emergency Department. This will include greeting and signposting patients and relatives, processing patients using the Care Flow EPR System and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.
The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster.
The role is responsible for setting high standards of patient care by enacting the Trust's values at all times.
Previous applicants need not apply.
This vacancy may close earlier than advertised, if a sufficient number of applications are received.
To register patients on the Careflow EPR clinical system
Updating patients demographic details when required.
Issue Cas Cards for the Clinical staff for triaging patients
Answer reception telephone and deal with any queries
With discharged paperwork send out discharge letters to GP and Health Visitors.
Prep notes for scanning
Scan notes, upload to clinical system and quality check
Book appointments for plastics clinic and Consultant review clinics.
The post holder will be required to work 12 hour shifts including evenings, nights, weekends and Bank Holidays and to participate in a 24/7 roster.
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
