ROLE PURPOSE:
As a Credit Controller, you will have ownership of the end-to-end process of cash collections across the VPS portfolio of customers. You will also be responsible for reducing accrued revenue, maximising cash collections within payment terms, improving and maintaining DSO whilst assessing credit risks.
Key Accountabilities & Activities
- Proactively chasing customers for payments and leading by example.
- Meet or exceed monthly / quarterly cash collection and reduction of the 30+ day’s debt target.
- Accurate reconciliation of customer accounts, by keeping ledgers tidy, ensuring write-off’s, journals, unallocated cash and duplicate accounts are actioned monthly.
- Promote the department by maintaining healthy relationships with work colleagues and customers.
- Recommend accounts for legal action in a timely manner to the Credit Control Manager.
- Enter detailed collection notes on internal finance system.
- Provide accurate input into departmental cash forecasting.
- Openly share creative ideas to support the departments drive for continuous process improvement.
- Assisting with the testing of systems including automation as required.
- Ad hoc duties as required.
Essential/Desirable qualifications and experience and personal attributes
- Minimum of 3 years credit control experience in a fast-paced business-to-business environment.
- Excellent organisational skills with the ability to prioritise daily tasks.
- Good oral and written communication skills. Able to communicate at all levels face to face and by telephone.
- Team player with strong interpersonal skills.
- Professional manner when dealing with customers.
- Able to work under pressure and to tight deadlines.
- Good problem-solving skills and able to use your own initiative.
- Excellent working knowledge of Excel, Word and Outlook.
Pay: £28,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Paid volunteer time
Application question(s):
- Are you able to provide a complete 5-year employment history, including supporting references where required?
- Intermediate excel - including v lookups and pivot tables
Experience:
- Credit Control (B2B): 3 years (required)
Work Location: In person
