JOB DESCRIPTION
Servers are responsible for serving all our guests, delivering a great standard of service and creating an exceptional dining Experience.
You will be responsible for taking guest orders, general housekeeping of the restaurant area, serving food, drinks and sharing your passion. You will work in close collaboration with other team members both front and back of house and follow established health and safety standards.
Department
Front of House
Line Manager & Key Relationships
Assistant Manager, Restaurant Manager, General Manager
Day & Work Patterns
Varied shifts including evening and weekends dependent on business needs.
Key Competencies
Presentation, communication skills, friendly, guest focused and attentive
AREAS OF RESPONSIBILITY
Taking Guest Orders
Responsible for taking guest orders, suggesting products, up-selling and offering choice
Serving Food and Drinks
Following Service Criteria to ensure our guests enjoy their dining experience
Use of POS Systems and Cash Handling
Processing orders through the tills POS. Taking payments both cash and card payments
General Housekeeping
Daily and Weekly cleaning duties to maintain both cleanliness and Health and Safety standards.
Champion of The Cut & Craft Standards
All members of the team are expected to Champion Cut & Craft and Woo our guests. You should always act as a brand ambassador.
Sales and Incentives
Using your passion and professionalism to up-sell, increasing spend per head and taking part in company product incentives.
Why The Cut & Craft?
As a member of the team at The Cut & Craft you will join a team of passionate, guest obsessed and like-minded individuals who all share the same passion for hospitality, elevated service and a never-ending desire to succeed.
Industry leading pay
Christmas Incentives and monetary bonuses (We pay extra per hour over the festive period)
Guaranteed Birthday and the following day off work. We love to celebrate so expect a gift from us too
Discounts at high street retailers
Social events, outings and an annual business ball like no other
Access to our training hub with an array of courses so you can advance your knowledge and passion
Closed Christmas and New Year’s Day
Staff Discounts
In house incentives with the potential of cash bonuses
Opportunity for career progression - 90% of our teams have been promoted within.
Job Types: Full-time, Part-time, Permanent
Salary: up to £15.50 per hour
Benefits:
- Discounted or free food
- Employee discount
- Store discounts
Supplemental pay types:
Experience:
- Restaurant: 4 years (preferred)
Job Type: Full-time
Pay: Up to £15.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Experience:
- Restaurant: 4 years (preferred)
Work Location: In person
