University Hospitals of Liverpool Group (UHLG) is undergoing a significant period of transformation, including the strengthening of the Shared Services operating model, harmonisation of corporate services and the development of new hospital and corporate leadership teams. As part of this, the Group People Service is evolving toward a more integrated, modern and scalable service aligned to Liverpool 2030, and designed to deliver improved workforce outcomes and cultural change.
Within this context, the Head of Organisational Development and Effectiveness plays a pivotal leadership role, acting as the strategic integrator between the Liverpool 2030 Strategy and the organisational conditions required to deliver a high performing, connected and values led Group. The role leads the development and delivery of a Group wide OD&E approach that strengthens organisational health, culture, leadership behaviours, team effectiveness and readiness for transformation.
Blending strategic OD leadership, organisational diagnostics, change enablement and team-based development, the postholder builds the structural, cultural and behavioural foundations required for organisational effectiveness and successful transformation across UHLG.
The role leads the development and delivery of a Group wide OD&E approach that strengthens organisational health, culture, leadership behaviours, team effectiveness and readiness for transformation.
The post holder ensures that OD&E processes, frameworks and interventions:
enable the effective delivery and maturation of Shared services operating models;
strengthen shred values, behaviours and leadership expectations across LUHFT, LWH and LHCH;
build organisational and cultural readiness for transformation at Group, Hospital and Corporate levels;
Support teams, leaders and services to work effectively across organisational boundaries;
remain responsive to emerging OD&E needs across services and leadership teams.
acting as the strategic integrator between the Liverpool 2030 Strategy and the organisational conditions required to deliver a high performing, connected and values led Group.
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Please refer to attached job description for full details
Collaborative Working Across People Effectiveness
All Heads of Service within the People Effectiveness portfolio are required to work collectively to maximise Group-wide impact. This includes aligning programmes, sharing insight, coordinating priority planning and ensuring that activity is designed and delivered in a way that supports whole system goals rather than isolated function delivery.
Organisational Development and Effectiveness Focus and Leadership
Lead the design and delivery of the Group OD&E Strategic plan, ensuring full alignment with Liverpool 2030, Group/Local People enabling plans and the evolving Group People Service operating model.
Act as the strategic integrator between organisational ambition and the cultural, behavioural and organisational conditions required for transformation.
Translate strategic ambitions into practical OD&E frameworks, behavioural standards, leadership expectations and organisational effectiveness plans.
Governance, Assurance and Performance Management
Lead the development and assurance of OD&E methodologies, organisational diagnostics, behavioural frameworks and cultural insight tools.
Ensure robust systems for organisational health reporting, cultural insight and performance indicators (e.g. leadership behaviours, team effectiveness, change readiness)
Operating Model and Partnership with Hospital People Teams
Work collaboratively with Hospital People Teams to implement Group OD&E frameworks in a way that is practical, proportionate and informed by local context
Provide tools, guidance and OD consultancy to support team effectiveness, leadership transition, value-based leadership, service transformation and organisational change.
Organisational Development, Culture and Behavioural Change
Lead programmes that strengthen organisational culture, leadership capability building, collaboration and cross-Group working.
Embed consistent behavioural expectations into leadership development, capability frameworks, team effectiveness tools and organisational culture programmes.
Leadership, Talent and Capability
Ensure behavioural frameworks, cultural insights and organisational diagnostics inform leadership and learning pathways.
Support capability-building through OD&E tools, team-based development, behavioural coaching and leadership effectiveness interventions.
