Key Account Manager

Suntory Oceania -
London

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Job details

14 hours ago

Qualifications

Microsoft Powerpoint
Account-based growth strategy development
Stakeholder collaboration
Marketing
Client engagement
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Profit & loss
Analysis skills
Partnership building
Forecasting
Relationship management
Multidisciplinary collaboration
Business
Leadership
Growth strategy
Negotiation
Analytics

Full job description

Requisition ID: 12633

About Suntory

At Suntory, we're passionate about creating beverages that consumers love and brands that make a difference.

As one of the world's leading beverage companies, we're home to some of the UK's most iconic brands, including Lucozade, Ribena and Orangina. Our success is built on innovation, entrepreneurial thinking and the talented people who bring our brands to life every day.

We're looking for ambitious commercial talent to join us and help shape the future of some of the nation's most-loved drinks.

About You

You're a commercially driven relationship builder who thrives on delivering results.

You enjoy owning customer relationships, identifying growth opportunities and turning strategic plans into measurable business success. You're equally comfortable analysing performance data, leading negotiations and influencing stakeholders across a complex organisation.

You are:

✅ A natural relationship builder who creates long-term partnerships

✅ Passionate about FMCG and customer growth

✅ Commercially minded with strong P&L understanding

✅ A confident negotiator who can influence and challenge constructively

✅ Data-driven and focused on delivering results

✅ Collaborative and skilled at working cross-functionally

✅ Motivated by ownership, accountability and continuous improvement

About the Role

As Key Account Manager for Tesco & One Stop, you'll play a critical role in delivering Suntory's commercial ambitions across two strategically important customers.

You'll own and manage customer relationships, drive business performance, and lead the delivery of growth plans that maximise sales, profitability and brand presence.

Working closely with internal teams and customer partners, you'll help ensure our brands continue to win both on shelf and with shoppers while unlocking new opportunities for long-term sustainable growth.

What You'll Be Doing

Drive Business Growth

Own and manage the P&L across your customer portfolio.
Deliver ambitious volume, revenue and profit targets.
Conduct regular business reviews to identify opportunities and maximise performance.
Develop robust commercial plans that support sustainable growth.

Build Strategic Partnerships

Develop strong, collaborative relationships with Tesco, One Stop and key distributor partners.
Become a trusted partner by understanding customer objectives and creating mutual value.
Lead customer engagement and strategic planning conversations.

Bring Brands to Life

Deliver best-in-class activation plans for iconic brands including Lucozade, Ribena and Orangina.
Ensure excellent execution across promotional programmes and customer initiatives.
Drive visibility, availability and shopper engagement in store.

Own Commercial Performance

Manage trade investment effectively and deliver strong ROI.
Forecast accurately and support business planning processes.
Monitor performance and proactively identify corrective actions when required.

Turn Insights Into Action

Conduct regular Gemba visits to better understand customers, consumers and market dynamics.
Use market insights and performance data to shape recommendations and commercial decisions.
Identify emerging trends and opportunities to accelerate growth.

Collaborate Across the Business

Work closely with Trade Marketing, Finance, Supply Chain and wider Commercial teams.
Ensure seamless execution of plans and initiatives across functions.
Influence stakeholders to align behind common goals and customer priorities.

✅ What You Need To Be Successful

Essential

Degree in Business, Marketing, Sales or a related field

Minimum 5 years' experience in Sales, Account Management or Commercial roles, ideally within FMCG

Strong P&L ownership and commercial management experience

Exceptional relationship-building and stakeholder management skills

Proven negotiation and influencing capabilities

Strong analytical skills and commercial decision-making ability

Advanced Microsoft Office skills, particularly Excel and PowerPoint

Demonstrated ability to work effectively across multiple teams and functions

Passion for continuous learning and development

Nice To Have

Experience managing Tesco or major grocery retail customers

Experience working with distributor partners

Trade Marketing experience and understanding of shopper activation

Beverage category knowledge

Sales or Commercial Leadership training

Experience working within hybrid and matrix organisations

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

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