About You
We are seeking a highly organised and proactive Lettings Administration Assistant to join our busy lettings team. This is an excellent opportunity for someone looking to build a career in residential lettings and property management within a fast-paced environment.
About the Role:
As a Lettings Administration Assistant, you will provide essential administrative support to ensure the smooth running of the lettings process from tenant application to move-in. You will be a key point of contact for tenants helping to deliver a high standard of customer service at all times.
Key Responsibilities
- Managing all tenant move-in administration, including tenancy agreements and compliance documentation.
- Managing rent arrears administration and maintaining accurate records.
- Contacting tenants regarding outstanding rent and recording payment arrangements.
- Preparing and submitting Rent Guarantee Insurance claims, ensuring all supporting documentation is completed and submitted within required timescales.
- Preparing and issuing tenancy notices for properties in England and Wales.
- Liaising with landlords, tenants and colleagues to ensure tenancies progress smoothly.
- Updating internal systems and maintaining accurate records.
- Providing general administrative support to the Property Management team.
About you
- Strong administrative and organisational skills
- Excellent written and verbal communication
- Confident using Microsoft Office and property software (essential)
- High attention to detail and ability to multitask
- A positive, can-do attitude and willingness to learn
- Previous experience in lettings or property preferred
What We Offer
- Supportive and friendly team environment
- Training and development opportunities
- Career progression within the property sector
- 25 days annual leave plus bank holidays
- Take your birthday off!
If you are enthusiastic, reliable, and keen to develop your career in lettings, we would love to hear from you.
Pay: £25,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
