We are looking for a Service Delivery Administrator to join our team in Corby.
This is a key administrative role supporting the Service Delivery team, ensuring supplier data is processed accurately, customer invoices are raised on time, and supplier invoices are approved for payment. You'll work closely with Contract Managers and other internal stakeholders to maintain accurate records and support the smooth running of day-to-day operations.
?? About the Role
As a Service Delivery Administrator, you will be responsible for processing large volumes of supplier data, including invoices and reports, and entering information into our internal systems. Once data has been processed, you will work with Contract Managers to validate information before raising invoices to customers.
This is a critical role in ensuring our customers are invoiced correctly and our suppliers are paid in a timely manner.
?? What You'll Be Doing
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Processing orders through to completion by matching data supplied by vendors
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Processing vendor invoices and matching them to company records for payment approval
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Proactively contacting vendors to obtain collection data
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Coordinating with Contract Managers and internal stakeholders to ensure data accuracy
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Raising customer invoices
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Checking vendor compliance
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Producing reports and correspondence as required
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Answering incoming calls when Customer Services colleagues are engaged
?? What Success Looks Like
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High levels of customer satisfaction
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Collection requests processed in a timely manner
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Data managed accurately and efficiently
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Customer invoices raised promptly
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Supplier invoices processed correctly and approved on time
?? Location & Hours
This role is based at our Head Office in Corby, working 37.5 hours per week, Monday to Friday.
We are a leading waste management company who specialise in recycling and total customer waste management.
Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions.
We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost.
Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.
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