Location: Kentish Town, London
Pay: £12.90 per hour
Hours: 40 hours per week, 5 days per week
Schedule: Weekend availability required
Job Type: Full Time
About the Role
The Stay Club Kentish Town is looking for a friendly, reliable and professional Front Desk Receptionist to join our growing team.
This is a great opportunity for someone looking to develop their career within the student accommodation and hospitality industry.
Our properties provide modern student accommodation, and we pride ourselves on creating a safe, welcoming and high-quality experience for our students, tenants and visitors.
Working Hours
The successful candidate will work 40 hours per week across 5 days.
Weekend work is required, so applicants must be flexible and available to work weekends as part of their rota.
Shifts are a maximum of 8 hours depending on the shift and operational requirements, you will work alongside members of our support or security teams.
Key Responsibilities
Your duties will include:
- Welcoming students, tenants, guests and visitors in a friendly and professional manner
- Checking in guests and visitors
- Answering telephone calls and responding to emails
- Monitoring access to the property and keeping track of visitors entering and leaving the building
- Assisting students and tenants with day-to-day enquiries
- Using reservation and property systems
- Completing general reception and administrative duties
- Working closely with the support, management and security teams
- Helping maintain a professional, organised and welcoming reception area
Skills & Experience
We are looking for someone who:
- Has excellent customer service and communication skills
- Has professional telephone and email etiquette
- Can confidently manage several tasks at the same time
- Is comfortable using Microsoft Excel and Word
- Can work independently as well as part of a team
- Is reliable, organised and flexible
- Has good knowledge of London
- Is available to work weekends
Previous experience in reception, hospitality, customer service or student accommodation would be an advantage, but is not essential.
Knowledge or awareness of Fire Safety, Health & Safety and First Aid would also be beneficial.
Training & Career Progression
Full training will be provided to the successful candidate.
As The Stay Club continues to grow and new sites open, there may also be opportunities for career development and progression within the company.
Required Documents
Successful candidates will be required to provide:
- Enhanced DBS check, including Children and Adult Barred List checks (this can be arranged by us once an offer has been made)
- Two references from recent employers
- Passport and/or Visa / Right to Work in the UK documentation or valid share code
- National Insurance Number
- Proof of address
Interviews
Interviews are held weekly at the Kentish Town property on Tuesdays and Fridays.
Due to the high volume of applications we receive, we may not be able to respond individually to every applicant.
If you are friendly, professional, reliable and interested in developing your career within student accommodation and hospitality, we would be delighted to hear from you.
Apply today to join The Stay Club Kentish Town team.
Job Type: Full-time
Pay: From £12.90 per hour
Benefits:
- Casual dress
- Gym membership
Work Location: In person
