About the Role
Milton Keynes has a growing education, technology and professional services community supported by strong transport connections and a diverse population. At Annuale Studenti Education Services, we help students access education and training opportunities through dependable admissions, enrolment and student support services.
We are looking for an Admissions Manager who can take ownership of application processing, admissions operations and prospective student support. You will work closely with academic partners, student services, compliance teams and administrative staff to ensure that applications are assessed accurately and within agreed timelines.
This role is suited to an experienced education professional who can balance service quality, regulatory requirements and operational performance. You will guide applicants through the admissions process, improve internal procedures and lead a team responsible for delivering a professional and consistent applicant experience.
Key Responsibilities
- Admissions Operations: Oversee the complete admissions process from initial enquiry and application submission through assessment, decision and enrolment.
- Application Assessment: Ensure that applications and supporting documents are reviewed accurately against published entry requirements.
- Team Leadership: Manage admissions officers and administrators while allocating workloads and monitoring individual and team performance.
- Applicant Communication: Ensure that prospective students receive clear, timely and accurate information throughout the application process.
- Admissions Decisions: Review complex applications and support consistent, evidence based decisions in line with approved policies.
- Process Improvement: Identify delays, errors and service gaps and introduce practical improvements that strengthen the applicant experience.
- Compliance: Maintain admissions procedures that support relevant education, data protection and institutional requirements.
- Data Management: Ensure that applicant records, correspondence, decisions and enrolment information are complete and accurate.
- Performance Monitoring: Track application volumes, processing times, conversion rates, offer acceptance and enrolment outcomes.
- Partner Coordination: Work closely with colleges, universities, training providers and internal programme teams to confirm admissions requirements.
- Reporting: Prepare regular reports covering applicant activity, admissions performance, trends and operational risks.
- Quality Assurance: Conduct reviews of admissions decisions and documentation to maintain consistency and procedural accuracy.
- Training: Provide coaching and procedural guidance to admissions employees and newly appointed team members.
- Student Experience: Support an inclusive, respectful and professional admissions process for applicants from different backgrounds.
What We Are Looking For
- Experience: At least 5 years of experience in admissions, student recruitment, education administration or a related field, including supervisory responsibility.
- Education: Bachelor degree in Education, Business Administration, Management or a related discipline.
- Admissions Knowledge: Strong understanding of application assessment, entry requirements, enrolment and applicant communication.
- Leadership: Ability to supervise employees, set priorities and maintain service standards during busy recruitment periods.
- Compliance Awareness: Practical understanding of data protection, record keeping and fair admissions procedures.
- Analytical Skills: Ability to review admissions data, identify trends and recommend operational improvements.
- Communication: Strong written and verbal communication skills with the ability to explain decisions and requirements clearly.
- Organisation: Ability to manage high application volumes, competing deadlines and detailed documentation.
- Technology Skills: Proficiency in Microsoft Office, student information systems, applicant tracking platforms and digital document management tools.
- Stakeholder Management: Confidence working with applicants, academic partners, programme teams and senior colleagues.
- Problem Solving: Ability to resolve complex application issues and make balanced decisions within established policies.
- Professional Conduct: A responsible, confidential and applicant focused approach to personal information and admissions decisions.
Pay: £42,000.00-£54,000.00 per year
Benefits:
- Life insurance
- On-site parking
- Paid volunteer time
Work Location: In person
