NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
The primary role of the post holder is to provide clerical and administrative support to the Health Visiting Service.
The post holder will work within clearly defined protocols and procedures, adhering to NHS Greater Glasgow and Clyde policies, including Health and Safety, Data Protection and Confidentiality.
Following induction and on-the-job training, the post holder will work with a degree of autonomy while receiving support and guidance from the Administrator. Performance will be reviewed through the NHSGGC appraisal process.
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
Duration, Location, and Working Pattern:
- This is a permanent post working 36 hours per week
- These hours will be worked Monday Tuesday 08301630; Wednesday Friday 08301600.
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You will be based within Springburn Health Centre
Key responsibilities:
You will provide clerical and administrative support to the Health Visiting Service. Maintain accurate records and undertake data entry activities in accordance with departmental procedures.
Use computer systems and office equipment effectively to support service delivery while adhering to established protocols and contribute to the review and development of administrative processes.
Prioritise workload effectively, use initiative where appropriate, and work flexibly as part of a team. Ensure compliance with organisational policies relating to confidentiality, data protection, health and safety, and information governance.
Knowledge, training, qualifications and/or experience required to do the job:
Essential
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Standard Grade English (or equivalent).
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Good keyboard skills.
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Good written and verbal communication skills.
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Ability to work effectively as part of a team.
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Ability to follow established protocols and contribute to their review.
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Ability to prioritise workload and exercise initiative.
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Flexible approach to work.
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Competence in the use of computer packages, evidenced through experience or formal qualification.
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Knowledge of working within an office environment and operating office equipment and systems.
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Good command of spoken and written English.
Desirable
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Typing qualification.
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Experience of data input.
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Proficiency in Microsoft Office applications, particularly Microsoft Word.
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Previous NHS experience.
Training and Development
New employees will undertake a comprehensive induction and training programme, typically lasting a minimum of four weeks, depending on the department and location. Existing skills and qualifications will be supported through a structured period of orientation and induction to ensure the post holder develops the knowledge required of the organisation, department, systems and processes.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:Lauren Keenan - admin Officer on 07483137995 or [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
