Attendance Support Officer
About the Role
Job Title: Attendance Support Officer
Salary Range: NJC Grade D FTE £26,824 - £29,540 (£20,253.78 - £22,304.52 actual) 8.00am -3.00pm
Contract Type: Permanent
Closing Date: 16/03/26
Interview Date: W/B 23/03/26
Start Date: ASAP pending checks and references
Job Purpose
Under the direction of the Head of Provision (Secondary) and the Pastoral Lead with responsibility for attendance, the Attendance Support Officer will take day-to-day responsibility for supporting and improving pupil attendance.
The post holder will work closely with Pastoral Leads, Heads of Provision, pupils and families to develop and implement targeted attendance improvement plans. The role requires proactive engagement with families, internal teams and external agencies to identify, address and reduce barriers to attendance, resulting in sustained improvement or rapid progress for individual pupils.
The Attendance Support Officer is expected to contribute ideas and strategies that support high attendance, informed by data analysis and supported by the safeguarding team.
The role includes driving the school minibus to collect identified pupils and transport them to school. Full training will be provided; however, a full UK driving licence is essential.
You will attend meetings with families, Pastoral Leads and external professionals, maintaining accurate daily records using IT systems. Regular communication with parents/carers, including daily phone contact where required, is a key aspect of the role.
Data will play a central role in supporting attendance. You will identify trends and patterns, follow the school’s Persistent Absence policy, and contribute to termly SLT attendance review meetings to evidence impact and progress.
As the Attendance Support Officer, you will hold responsibility for a caseload of pupils, working with them and their families to promote positive attitudes towards education and regular school attendance.
Responsibilities and Accountabilities
Experience and Skills
Essential
Desirable
Qualifications
Essential
Desirable
Physical Requirements
Essential
Desirable
Personal Qualities
