Job Overview
Join our dynamic team as a Counter Assistant, where you will be the friendly face and efficient operator at our customer service counters. This role is vital in delivering exceptional service, ensuring food safety standards are met, and creating a welcoming environment for all visitors. Your enthusiasm and attention to detail will help us serve delicious food and memorable experiences every day. If you thrive in a fast-paced setting and enjoy engaging with people, this is the perfect opportunity to showcase your skills and grow within a vibrant team.
Responsibilities
- Greet customers warmly and assist with their food orders at the counter, providing excellent service throughout their visit
- Prepare and assemble food items according to established recipes and safety standards, ensuring quality and presentation
- Handle cash register transactions accurately, including processing payments and giving change
- Maintain cleanliness and organization of the counter area, including food prep stations and display counters
- Upsell menu items to enhance customer satisfaction and increase sales opportunities
- Follow food safety protocols diligently to ensure hygiene standards are upheld at all times
- Assist in stock replenishment by monitoring inventory levels and notifying management of supply needs
- Manage time effectively during busy periods to serve customers efficiently without compromising quality
Experience
- Previous experience working in a restaurant or food service environment is highly desirable
- Familiarity with food preparation techniques and kitchen operations enhances your ability to perform confidently
- Experience in serving customers directly, with strong communication skills and a positive attitude
- Knowledge of food safety regulations and best practices ensures compliance and safety for all
- Basic math skills are essential for handling transactions accurately and managing inventory counts
- Kitchen or culinary experience provides a solid foundation for understanding food handling procedures
- Demonstrated time management skills help you prioritize tasks during peak hours effectively
- A proactive approach to upselling can contribute to team goals while enriching the customer experience
Join us to be part of a lively team dedicated to delivering top-notch service, delicious food, and memorable moments!
Pay: £12.71-£14.00 per hour
Benefits:
- Bereavement leave
- Company pension
- Employee discount
- Store discount
Work Location: In person
