Are you enthusiastic, driven and looking for a varied role with excellent benefits?
If that sounds like you, we’re currently recruiting for a Credit Controller to join our Transaction Management team, supporting our supply chain through the effective management of supplier invoicing and customer payments.
Knowles Fleet is one of the UK’s leading transport management service providers, helping hundreds of organisations up and down the country to successfully run their fleets.
We’re 100% owned by our employees, which means everyone shares in our profits through regular bonuses. Plus, we offer a comprehensive benefits package that includes a car scheme, staff discounts, health and wellbeing perks and more.
Our team of 80 currently work from our head office in Great Bentley near Colchester.
As of July 2026, we will be relocating to Lodge Park Business Centre, Lodge Lane, Colchester CO4 5NE.
Working hours are Monday to Thursday 08:30 – 17:30 and Friday 08:30 – 16:30.
What you’ll do
You will play an important role in maintaining positive supplier and customer relationships, helping to minimise aged debt while ensuring queries are resolved efficiently and professionally.
You will take ownership of allocated accounts, ensuring overdue debt is actively managed and resolved in line with agreed terms.
This will involve reviewing supplier statements and internal systems, resolving queries and building strong working relationships with customers.
Regular communication with supplier credit control teams will be required to provide updates on invoice status and outstanding queries.
There will also be opportunities to help improve reporting, processes and efficiencies across the department.
You will also assist with general administrative tasks and support the wider team with ad hoc duties as required.
Essential skills
You should be self-motivated, a strong team player and able to work in a logical, solutions-focused way with excellent attention to detail.
You should be able to identify commercially sensitive accounts and situations and manage them appropriately and professionally.
You should be confident reviewing existing processes and identifying opportunities for improvement, working with our IT team to help develop and implement more efficient solutions.
Experience with Power BI, Crystal Reports, Python or other data analysis software would be beneficial, but is not essential.
You will have excellent customer service and communication skills, with the confidence to professionally discuss account status and the implications of overdue debt.
Strong organisational skills are essential, along with the ability to prioritise workload and meet deadlines.
You should have experience using Microsoft Excel, Word and Outlook. Previous experience in credit control or a similar role is preferred.
Job Types: Full-time, Permanent
Salary: Starting at £28,129.46 per annum, increasing to £30,137.27 following successful completion of probation, plus Employee Ownership Trust (EOT) bonus (after completion of 12 months’ continuous service)
We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds and actively encourage diversity.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: £28,129.46-£30,127.27 per year
Benefits:
- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Profit sharing
Experience:
- accounting: 1 year (preferred)
- credit control: 1 year (preferred)
Work Location: In person
