Job Summary
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in retail or sales management. This role involves supporting the store manager in daily operations, supervising staff, and ensuring an exceptional customer experience. The Assistant Manager will play a vital part in driving sales, managing merchandising strategies, and maintaining organizational efficiency within the store. This is a paid position suitable for individuals eager to develop their management skills and contribute to organizational success.
Responsibilities
- Support the store manager in overseeing daily operations and ensuring smooth business functions
- Supervise and motivate team members to achieve sales targets and deliver excellent customer service
- Assist with staff scheduling, training, and performance evaluations
- Manage merchandising displays to optimize product visibility and maximize sales opportunities
- Handle customer enquiries professionally via phone and in person, demonstrating exemplary phone etiquette and communication skills
- Monitor stock levels, assist with inventory management, and ensure accurate record keeping
- Ensure compliance with health and safety regulations and company policies at all times
- Contribute to maintaining a welcoming environment that promotes teamwork and organisational efficiency
Requirements
- Proven management or supervisory experience within retail or related sectors
- Strong leadership capabilities with the ability to manage teams effectively
- Excellent organizational skills with keen attention to detail and time management abilities
- Effective communication skills; bilingual or multilingual proficiency is advantageous
- Experience in merchandising, sales management, or administrative roles preferred
- Demonstrated ability to handle multiple tasks efficiently under pressure
- Strong interpersonal skills with professional phone etiquette and customer service orientation
- Organizational skills necessary for scheduling, stock control, and record keeping
- Ability to work collaboratively within a team environment while demonstrating initiative and independence
Pay: £13.00-£15.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person
