Company Overview
Best Western Ebbw Vale is a established hotel committed to providing exceptional guest experiences in Ebbw Vale. Our mission is to create a welcoming environment where guests feel at home, with tidy, clean, and comfortable rooms that meet the highest standards of hospitality.
Summary
We are seeking a dedicated Staff Member to join our team. In this role, you will play a vital part in delivering outstanding service to our guests and ensuring their stay is memorable. This position offers an exciting opportunity to be part of a new venture focused on hospitality excellence.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Assist with food preparation and serving in our restaurant.
- Maintain cleanliness and tidiness in guest rooms and common areas.
- Ensure food safety standards are strictly followed.
- Manage time effectively to handle multiple tasks efficiently.
- Support upselling efforts to enhance guest satisfaction and revenue.
- Collaborate with team members to deliver seamless service.
- Address guest inquiries and resolve issues promptly.
- Qualifications
- Proven experience in food preparation or restaurant service.
- Knowledge of food safety standards.
- Strong time management skills.
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment.
- Basic math skills for handling transactions.
- Prior kitchen or culinary experience is advantageous but not mandatory.
- Enthusiasm for providing exceptional guest service.
- Call-To-Action
Ready to turn your passion for hospitality into an exciting career? Join us at Best Western Ebbw Vale and help create memorable stays for our guests. Apply now and be part of our welcoming team!
Pay: £9.00-£12.75 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
