We’re looking for a Facilities Apprentice (Grade 5) to join the Facilities team at Elexon on a 24-month fixed-term contract.
This apprenticeship offers a fantastic opportunity to start your career in Facilities Management, combining structured learning with meaningful, hands-on experience in a professional workplace. You’ll work towards the IWFM Level 2 Facilities Services qualification while earning a salary and learning directly from an experienced and supportive team.
Throughout the apprenticeship, you’ll gain practical experience across workplace services, office operations, health and safety, customer service and facilities administration. You’ll be trusted with real responsibilities and supported to build the skills, knowledge and confidence needed for a successful career in facilities, with the opportunity designed to prepare you for progression into a Facilities Assistant role.
If you’re organised, proactive and eager to learn, you don’t need previous facilities experience. We’ll provide the training, guidance and support you need to develop and succeed.
Please note that this is a fully office-based apprenticeship, and you’ll be required to work from our London office five days a week.
What you’ll do:
Support the day-to-day delivery of Facilities Management services
Assist with meeting room setup, catering, room layouts, and AV equipment
Support reception, visitor management, post, deliveries, and document services
Replenish office stationery, consumables, and workplace supplies
Assist with new starter, mover, and leaver activities, including desk setup
Support the planning and delivery of internal events
Carry out routine workplace and health & safety checks, escalating issues where appropriate
Coordinate maintenance requests with contractors and suppliers
Provide excellent customer service to colleagues, visitors, and contractors
Learn Facilities Management best practice while completing the IWFM Level 2 qualification
What you’ll bring:
A genuine interest in developing a career in Facilities Management
Excellent communication and customer service skills
Strong organisational skills and attention to detail
A proactive, positive, and can-do attitude
Ability to work effectively as part of a team
Willingness to learn new skills and take on responsibility
Comfortable working in a fast-paced environment with changing priorities
Good written and verbal English skills
Basic Microsoft Office skills
Flexibility to occasionally support early morning or evening events
An interest in workplace services, health & safety, or office operations (desirable)
What’s in it for you:
£25,500
Fully supported IWFM Level 2 Facilities Services Apprenticeship
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
Our culture
We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!
At Elexon, we want to:
Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry
Elexon together, embracing differences, listening to all voices
Ready to make an impact? Join us and help shape the future of energy services.
