About the company
Blacks Visual is an industry leading British based designer and manufacturer of display and visual merchandising collateral for the retail industry. Established in 1998 we have built a trusted reputation working with worldwide brands and retailers.
Our head office and manufacturing hub is based in Wetherby, West Yorkshire and our design office is based in Shoreditch, London.
The factory is the workplace of skilled craftspeople, incorporating joinery, spray finishing, print, and logistics departments.
The London design office works closely with the factory team to ensure the smooth transition from concept design to specification to production.
Our team is at the core of our business and valuing their happiness and well- being is part of our ongoing investment in our people. We care about those we work with and those we work for.
Blacks Visual Merchandising is an equal opportunities employer.
Job Summary
We are looking for an experienced and proactive Despatch Team Leader to join our Operations team.
This is a hands-on role, supporting the Despatch Manager with the day-to-day running of the department while leading and supporting the Despatch team. You’ll play an important part in ensuring goods are received, prepared and despatched efficiently, safely and to the required quality standards.
We’re looking for someone who is organised, approachable and confident leading a team in a busy working environment.
As Despatch Team Leader, you will help coordinate the workload of the department, support team members and ensure the smooth flow of work through Despatch.
Your responsibilities will include:
- Leading by example and supporting the day-to-day performance of the Despatch team
- Organising and distributing workloads effectively across the team
- Ensuring team members understand company expectations, priorities and objectives
- Encouraging initiative and independent thinking within the team
- Supporting a positive working environment and good team morale
- Monitoring workloads and identifying potential bottlenecks or resourcing requirements
- Monitoring the quality of work produced within the department
- Keeping department job boards and information up to date
- Attending and contributing to production meetings
- Communicating professionally with colleagues and other stakeholders across the business
- Identifying and escalating any health and safety concerns
- Monitoring departmental overtime and helping to keep this to a minimum
Goods In, Stock & Logistics
You will also take responsibility for a number of key operational activities, including:
- Managing the Goods In process, including receiving and checking deliveries
- Ensuring relevant colleagues are notified promptly when goods arrive
- Keeping the Goods In area clean, tidy and organised
- Monitoring and maintaining appropriate stock levels
- Completing weekly vehicle checks and ensuring the required paperwork is maintained for audit purposes
- Providing cover for Logistics when required
- Providing cover for the Despatch Manager during periods of absence
About You
We’re looking for someone who:
- Has previous experience within despatch, warehousing, logistics, manufacturing or a similar operational environment
- Has experience leading, supervising or supporting a team
- Is confident organising workloads and prioritising tasks
- Has a practical, hands-on approach and is happy to get involved when needed
- Communicates clearly and professionally
- Has good attention to detail and a strong focus on quality
- Understands the importance of health and safety within an operational environment
- Is reliable, organised and able to remain calm when priorities change
- Can identify problems and take a proactive approach to resolving them
- Works well with colleagues across different departments
Our Workplace
We want to create a workplace where people are treated fairly and with respect. As a Team Leader, you’ll help us promote an inclusive and supportive working environment.
You’ll also be expected to support our commitment to environmental responsibility by following sustainable working practices, helping to reduce waste and energy use, and supporting company-led community and sustainability initiatives.
If you’re an experienced team leader who enjoys a hands-on operational role and takes pride in helping a busy department run efficiently, we’d love to hear from yo
Benefits:
- Company pension
- On-site parking
Work Location: In person
