Job Overview
We are seeking a dynamic and professional Sales Negotiator to join our team. Ideally, you would have sales experience within the construction industry, but this isn’t essential.
Core Responsibilities
- Contact clients by phone or email to follow up on quotations with a view to securing orders for Milbank.
- Ensure internal systems are updated accordingly with accurate and current information.
- Negotiate with customers — listen to objections, understand requirements, and provide appropriate solutions.
- Develop relationships with key customers, influencers, and decision-makers within the construction industry.
- Use Milbank’s bespoke pricing software to review and amend quotations in line with company processes.
Department Collaboration
- Work closely with Estimators, Technical and Production teams to ensure smooth customer experience.
- Share feedback and insights with internal departments to improve service levels and client satisfaction.
Critical Success Factors
- Achieving and exceeding sales conversion targets from quotations.
- Maintaining high levels of customer satisfaction and engagement.
- Timely and accurate updating of CRM and pricing systems.
The ideal candidate will be sales target driven, can communicate in a clear and concise manner at all levels with customers, and the ability to use their own initiative that may add benefit to the customer as well as our business.
Self-motivated and methodical approach to providing an exceptional customer experience.
Behaviours
- Professional and confident communication, both written and verbal.
- Diligent and proactive in following up quotations and capturing feedback.
- Positive, “can-do” attitude and solution-oriented mindset.
- Reliable, self-motivated, and able to work methodically under pressure
Our Equal Opportunities policy
Milbank believes that the principle of equal opportunities is fundamental to our company’s values. Our long-held aim is to provide just and fair treatment for all employees. We will not discriminate on the grounds of sex, age, disability, marital status, colour, race, religion, ethnic origin, sexual orientation, or gender reassignment.
Our Armed Forces Covenant
As part of the Milbank Group, Milbank Concrete Products recognises the value serving personnel, reservists, veterans and military families bring to our business. As a Gold Award holder of the Armed Forces Covenant, we are proactive in guaranteeing an interview for suitably qualified or interested ex service personnel and dependants.
Pay: £28,000.00-£30,000.00 per year
Benefits:
Work Location: In person
