St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration team.
This is an excellent opportunity for someone with previous GP Practice experience who is looking to develop their skills within a supportive and patient-focused environment.
The successful applicant will play a key role in supporting the smooth running of the practice. The position will primarily involve:
- Clinical coding of patient records and correspondence
- Processing referrals to secondary care services
- Completing insurance and medical reports
- Responding to emails and other electronic communications
The role will also include providing reception cover, where you will:
- Communicate with patients face-to-face, over the telephone and electronically
- Assist patients in accessing the most appropriate service or healthcare professional
- Provide courteous, efficient and effective customer service at all times
Essential:
- Previous experience working within a GP Practice
- Knowledge of clinical coding, referrals and general practice administration
- Excellent communication and customer service skills
- Good organisational skills and attention to detail
- Ability to work independently and as part of a team
- Good IT and computer skills
This role is for 21 hours per week.
Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required.
Benefits
- NHS Pension Scheme
- Supportive team environment
Pay: £13.15 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Application question(s):
- Are you available to work between the hours of 8am - 6:30pm, Monday to Friday?
- Are you flexible with your hours, as shifts are based on the need of the practice?
- Do you have previous experience of clinical coding?
- Do you have previous experience of completing medical reports?
Work Location: In person
