Job Introduction
Skills and Employability Triage Adviser
Location: Northumberland Skills, Blyth Campus and community locations across Northumberland
Salary: Band 6 £31,537 - £34,434 | Full-time (37 hrs, flexible)
Are you passionate about helping people access the right support to achieve their employment goals? We're looking for a Skills and Employability Triage Adviser to join our Connect to Work team and play a key role in helping residents access tailored employment and skills support across Northumberland.
In this important role, you will:
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Act as the first point of contact for referrals into Connect to Work and Supported Employment programmes.
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Assess individual needs, barriers and aspirations to ensure participants are directed to the most appropriate support pathway.
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Provide information, advice and guidance to residents seeking employment or skills support.
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Build strong relationships with partner organisations, employers, community groups and referral agencies.
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Lead engagement and outreach activity to increase awareness of services and generate referrals.
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Develop and maintain referral pathways across health, community and employment services.
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Support individuals facing barriers such as disability, health conditions, mental ill health, neurodiversity and long-term unemployment.
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Maintain accurate records, monitor referral activity and contribute to quality and performance targets.
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Produce engaging promotional materials and utilise social media and community engagement activities to attract participants.
You will bring excellent communication and relationship-building skills, experience of working in employability, advice and guidance or support services, and a person-centred approach that helps individuals navigate services with confidence and dignity. You will lead on social media, marketing and engagement activities to generate referrals, develop strong referral networks, and play a pivotal role in ensuring programme performance targets and key performance indicators are achieved.
If you are organised, motivated and committed to supporting residents into sustainable employment and skills opportunities, we'd love to hear from you.
A valid UK driving licence and access to a vehicle are required. You will travel regularly across Northumberland and occasional out-of-hours working may be required.
Safeguarding
The post holder is expected to promote and safeguard the welfare of children, young people and Adults at Risk they are responsible for, or come into contact with, in line with the organisation's safeguarding policies.
This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
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26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
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Automatic enrolment into the Local Government Pension Scheme
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Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930.
