To provide comprehensive secretarial and administrative support to clinical staff including the manager, supervising the administration team and ensuring the smooth running of the office function, including ensuring sufficient cover is provided in times of sickness and annual leave.
To be responsible for maintaining sickness and absence records for all staff and related employee information.
To act as central secretarial and administrative contact point for the team.
To supervise junior staff including, where appropriate, allocating workload and reviewing performance.
To maintain an overview of the administration function and workflow within the team.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
To provide effective secretarial support including diary management, phone calls and typing correspondence producing documents to a good standard, using Trust templates, in line with Trust guidelines.
To arrange, prepare the agenda for and take minutes of team meetings and other meetings as directed.
To provide/obtain reports and data as required.
To operate and update computerised database systems including trust systems and any bespoke systems local to the team.
To provide support to colleagues in relation to difficult or anxious service users, carers and relatives be it face to face or over the phone.
Take responsibility for the safeguarding and protection of children and
young people and vulnerable adults very seriously, as does The Trust. The
Trust works with adult and children’s social care to ensure that the
integrated service has systems in place to equip staff with the knowledge
and skills to recognise abuse, and take action to safeguard and protect
vulnerable adults and children and young people. It is expected that all
staff familiarise themselves with the appropriate structures and policies
and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable
adults and undertake the relevant essential training and further training
appropriate to their role.
Abide by the standards of behaviour expected by their professional body and the standards of behaviour expected of all staff in the Trust disciplinary policy and procedure.
Adhere to all Trust policies and procedures and are responsible for making themselves aware of these policies and procedures.
Treat information relating to service users, employees and businesses of the Trust in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. At all times employees are required to comply with the provisions of the Data Protection Act.
To provide comprehensive secretarial and administrative support to clinical staff including the manager, supervising the administration team and ensuring the smooth running of the office function, including ensuring sufficient cover is provided in times of sickness and annual leave.
To act as central secretarial and administrative contact point for the team.
To supervise junior staff including, where appropriate, allocating workload and reviewing spreadsheets issued by performance team.
To maintain an overview of the administration function and workflow within the team.
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
