Term: Fixed term until the end of October 2026
Location: Various including Bowness Information Centre and Coniston Information Centre
Hourly rate: £14.56 per hour (including holiday pay)
We’re hiring Customer Service Assistants to join us on fixed term until the end of October at our visitor Information Centres in the southern Lake District, including at Bowness and Coniston. You’ll share your love of the Lake District with thousands of visitors and use your local knowledge to make their visit even more memorable. You’ll work flexibly, providing additional cover such as during our peak visitor season or staff holidays up to the end of October 2026.
The role
Your main duties will be:
- Help visitors get the most out of their visit to the Lake District National Park area by providing a high friendly and informative customer service
- Working in the visitor centre shop and ensuring our retail displays are kept orderly and eye catching for our customers
- Cash handling
- Work positively with volunteers and welcome them into the team
About you
Ideally you will have experience of working in a fast-paced environment. Previous retail and/or hospitality experience is preferable but not essential, as is good local knowledge of the south Lake District and surrounding area.
Please read the attached role profile for the full person specification on this post.
Contact
For an informal discussion about the position please contact Fiona Haslam on 07776 174240 or
[email protected]
Apply
Closing date for applications is midnight on Sunday 9th August
Interviews will be held in Kendal, Cumbria on Monday 17th August
Diversity and Inclusion
As an equal opportunities employer, the Lake District National Park Authority is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Disability Confident Employer
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. By ‘minimum criteria’ we mean that you must provide evidence in your application which demonstrates that you meet the level of competence required under each of the essential criteria, as well as meeting any of the qualification, skills or experience defined as essential.
